Tuesday, June 23, 2026
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MapTiler: 🤝 Developer Relations & Buyer Success Supervisor | Maps Platform (Distant in Europe)



Headquarters: Zug, Switzerland

URL: https://www.maptiler.com/

  • Full-time
  • Distant in Europe 

Description

Are you a tech-savvy skilled with a background in software program improvementwho’s equally snug coding reside on a convention stage and architecting long-term success for our high-profile B2B prospects?

You may be the bridge between MapTiler’s enterprise purchasers, the worldwide open-source group, and our inside Product & Platform groups. You’ll be sure that anybody constructing with MapTiler, from a solo indie developer to a Fortune 500 tech stack, has the instruments, documentation, and inspiration they should succeed.

What you’ll do

  • Technical Onboarding & Advisory: Personally onboard strategic B2B purchasers, guiding them by structure design and product adoption. You are not simply fixing bugs; you’re a trusted technical advisor serving to them scale.
  • Worth-Pushed Development: Monitor product utilization tendencies to proactively assist purchasers unlock superior MapTiler options, driving long-term retention and growth naturally by technical excellence.
  • Group Advocacy: Symbolize MapTiler at international developer occasions and conferences. Sure, this consists of stepping on stage for reside tech demos and shows.
  • Technical Content material Creation: Turn out to be the final word energy consumer of MapTiler merchandise. Produce partaking video content material, developer tutorials, and step-by-step screencasts demonstrating the best way to deploy and use our companies for our web site and YouTube channel.
  • Digital Engagement: Actively take part in developer areas (GitHub, Discord, StackOverflow, Reddit, and so on.) to unblock creators, reply complicated technical questions, and champion the ecosystem.
  • Suggestions Loop: Collect deep technical suggestions from each enterprise purchasers and the open-source group, working straight with our Product and Platform groups to form our roadmap.
  • Proactive Account Well being & Retention: Monitor buyer utilization patterns and technical well being indicator metrics to proactively mitigate churn dangers amongst our highest-profile enterprise and authorities purchasers. 

What you deliver

  • The Tech Baseline: You have got strong expertise in software program improvement, writing code, and deploying customized functions (net/cell).
  • AI-Optimistic Perspective: You naturally embrace AI instruments (like GitHub Copilot, LLMs, or trendy dev brokers) to hurry up your personal workflow, construct prototypes sooner.
  • The Communicator: You’re an lively, empathetic communicator. You’ll be able to break down complicated technical subjects for a enterprise viewers, but additionally maintain your personal in a deep-dive architectural dialogue with Senior Engineers.
  • Stage & Display Presence: You genuinely take pleasure in public talking and creating content material. You’re snug with display screen recording instruments, explaining complicated technical setups clearly on digital camera, and the concept of doing a reside demo for a room stuffed with builders sounds thrilling to you.
  • The Mindset: You care concerning the long-term success of the developer ecosystem. You’re keen on that “Aha!” second when a developer lastly solves a fancy downside utilizing your platform.
  • Instruments of the Commerce: You’re snug monitoring consumer well being in HubSpot/Zendesk, however really feel equally at house reviewing Pull Requests or triaging points on GitHub.
  • Agile Methodologies: You have got sensible expertise working in or with agile software program improvement groups (Scrum, Kanban). You perceive product launch cycles, which lets you seamlessly translate consumer suggestions into structured necessities for our Product and Platform groups. 
  • Language: Fluent English (C1+) is crucial for international group engagement.

Bonus Factors for: Being primarily based close to Brno (Czechia), having a public portfolio of technical content material (blogs, movies, open-source contributions), talking one other world language or expertise in GIS (ArcGIS, QGIS, PostGIS, MapLibre/OpenLayers).

What we provide

  • Aggressive monetary compensation primarily based in your expertise (20-33€/hour) & annual efficiency bonus.
  • Widescreen LCD, a laptop computer of your selection, and all of the assets you want to your work. 
  • Versatile working hours that can assist you simply stability your private {and professional} life.
  • Work remotely from wherever in Europe, or hang around with us at our hubs in Brno (Czechia) or Unterägeri (Switzerland).
  • Collaborate with the perfect from main international manufacturers to modern open-source initiatives.
  • Develop your profession with devoted assist for steady studying, attending conferences, and constructing your private model.
  • A pleasant, related crew and common team-building occasions throughout Europe.

About MapTiler

At MapTiler, we make maps simple so that everybody can perceive the world higher. Our platform powers all the things from international climate forecasting and humanitarian disaster administration to flight trackers and the Swiss railways. Our maps are considered by a whole lot of hundreds of thousands of individuals worldwide each month.

We’re deeply rooted within the developer and open-source communities. Since our customers and prospects are primarily builders, engineers, and geo-experts, we do not do conventional company account administration. As a substitute, we construct technical partnerships.

To use: https://weworkremotely.com/remote-jobs/maptiler-developer-relations-customer-success-manager-maps-platform-remote-in-europe

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