Gartner® has named Eptura a Chief within the 2026 Magic Quadrant™ for Office Expertise Purposes, a recognition that we really feel displays our architectural strategy to connecting office expertise on to facility operations, actual property technique, and outcomes companies can measure.
Many office expertise platforms immediately depend on related language to deal with hybrid work and worker expertise. Because of this, enterprises typically wrestle to separate claims from true operational worth. To decide on the best platform, organizations want goal standards grounded in how workplaces really run.
We imagine this Gartner report establishes this customary. The analysis evaluates distributors based mostly on the capabilities that matter most at enterprise scale, together with supporting advanced operations, adapting as necessities change, and delivering measurable enterprise affect.
Our key takeaways
- Gartner acknowledged Eptura as a Chief within the 2026 Magic Quadrant for Office Expertise: We imagine our positioning displays how we join office expertise on to amenities operations, actual property technique, and measurable enterprise outcomes
- Integration eliminates operational friction: When office expertise platforms join on to HR methods, facility administration, and IT infrastructure, organizations get rid of handbook knowledge entry, cut back safety gaps, and achieve real-time visibility throughout their total office ecosystem
- Information-driven house choices ship measurable ROI: Organizations that join utilization knowledge to lease prices can confidently cut back actual property footprint, justify portfolio choices with precise utilization patterns, and quantify office investments in phrases executives perceive
The journey to the trendy office expertise
For years, office know-how struggled to maintain tempo with how folks really work. Early options centered narrowly on desk reserving or room scheduling with out connecting to the broader enterprise ecosystem. HR methods couldn’t share knowledge with the ability administration platform. Actual property analytics operated individually from occupancy knowledge. Office expertise instruments had no visibility into operational methods.
The elemental problem was fragmentation — not a scarcity of know-how, however methods that couldn’t discuss to one another. When office platforms function in isolation, organizations face handbook knowledge entry, duplicate data, safety gaps, and actual property choices based mostly on incomplete info.
What enterprises want is a unified strategy the place office expertise integrates with how organizations handle their folks, locations, and belongings — connecting worker experiences on to facility administration workflows whereas giving office leaders real-time knowledge for knowledgeable choices.
What Gartner evaluated in main office expertise methods
In evaluating office expertise platforms for the 2026 Magic Quadrant report, Gartner recognized the important thing capabilities that outline market-leading methods. On Peer Insights™, Gartner defines the Office Expertise Purposes class as together with the next options:
- Enterprise integration structure: Prebuilt integrations with Human Capital Administration (HCM) methods, Built-in Office Administration Methods (IWMS), Identification and Entry Administration (IAM) platforms, bodily safety methods, IT Service Administration (ITSM) platforms, and collaboration instruments that allow seamless knowledge change and workflow automation throughout HR, facility administration, and IT capabilities
- House administration and planning: Instruments for seat task, floorplan visualization, state of affairs modeling, and enterprise guidelines that join utilization knowledge to strategic actual property choices
- AI-powered coordination: Planning capabilities that assist groups coordinate in-office days, find colleagues, and e-book workspaces by pure language interfaces whereas balancing worker autonomy with organizational visibility
- Actionable analytics: Management dashboards that combination reservation, occupancy, and actual property knowledge in actual time, with benchmark comparisons and development evaluation that join office choices to measurable enterprise outcomes
- Wayfinding and navigation: Interactive floorplans displaying real-time house availability and colleague places, with cellular navigation and filters for house attributes
- Complete reserving: Versatile reservation capabilities protecting desks, rooms, parking, neighborhoods, wellness areas, and occasion areas, with delegation help, recurring reservations, and sensor-driven no-show launch
- Multi-channel entry: Native integration with work hubs together with Groups, Outlook, Google Workspace, Slack, cellular apps, and sensor integration with badge readers and room shows for touchless check-in
- Operational connectivity: Direct integration between office expertise and facility administration methods so worker requests robotically generate and observe work orders
As hybrid work and return-to-office campaigns proceed to evolve, platforms that ship throughout all areas give organizations the flexibleness to adapt whereas sustaining operational management and measurable enterprise outcomes.
How Eptura delivers industry-leading capabilities that drive enterprise affect
Market-leading platforms don’t simply implement options. They join capabilities to operational methods and enterprise outcomes. Whereas standalone options create adoption gaps and knowledge silos, solely built-in supply connects groups throughout the enterprise with the data-driven insights they should produce measurable outcomes.
Enterprise integrations that get rid of fragmentation
When your office methods can’t connect with HR, facility administration, and IT infrastructure, you face handbook knowledge entry errors, duplicate data, and workers leaping between instruments simply to e-book a desk. Your IT crew spends hours provisioning entry throughout disconnected methods, whereas your actual property crew makes portfolio choices with out present organizational knowledge.
We ship production-ready integrations with Microsoft 365, ServiceNow, Okta, Energy BI, and main IWMS/CMMS platforms, eliminating duplicate knowledge entry and conserving safety synchronized with out customized growth.
When somebody joins or leaves your group, workspace permissions replace robotically throughout each system. Your knowledge flows seamlessly between HR methods, identification and entry administration instruments, and office functions, decreasing handbook effort whereas accelerating adoption.
House administration that quantifies actual property choices
With out utilization knowledge linked to prices, your actual property groups can’t justify footprint reductions. You’re paying for sq. footage based mostly on projected headcounts from three years in the past, not precise utilization patterns.
Our house administration platform connects what your workers e-book with what you’re paying per sq. foot, supplying you with cost-per-desk visibility and utilization benchmarks for portfolio choices. Now you possibly can set enterprise guidelines for house utilization, limit areas post-occupancy for upkeep, and run state of affairs modeling to reply questions like “What if we decreased our footprint by 20%?”
After implementing our platform, Sodexo, a multinational built-in facility administration firm, was capable of mix utilization and lease knowledge to cut back their actual property footprint by 50% and ship $3 million in verifiable financial savings, proving that connecting reserving knowledge to lease prices can drive tangible enterprise outcomes.
AI-powered coordination that drives adoption
When reserving takes too many clicks and managers can’t see crew schedules, folks begin to work across the system as a substitute of with it.
Platforms with built-in AI recommend optimum crew days based mostly on colleague schedules and previous patterns whereas letting workers keep management as a substitute of mandating attendance. Managers achieve visibility into when groups plan to be within the workplace with out monitoring particular person actions. Pure language reserving by way of Copilot in Groups means your workers can reserve areas by merely asking.
A monetary regulator we labored with achieved 365% enchancment in office engagement and utilization as a result of workers discovered the system useful as a substitute of a sophisticated additional step. When your coordination instruments help autonomy as a substitute of implementing compliance, you get increased adoption charges
Often Requested Questions
By Erin Sevitz
As Vice President of Content material and Buyer Advertising at Eptura, Erin Sevitz oversees groups accountable for offering worktech insights and interesting 25 million Eptura customers worldwide. With over 10 years in thought management on office administration and the constructed atmosphere, Erin brings deep {industry} data to her position. Beforehand, she led communications for the Worldwide Facility Administration Affiliation, a worldwide nonprofit devoted to skilled growth for office strategists and constructing managers, and served as editor in chief for IFMA’s FMJ journal.
