Saturday, July 20, 2024
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Distant Technical Assist Specialist (Distant) – Entry Degree, No Diploma Required, 15



Job Description:

Are you a tech-savvy particular person trying to begin a profession in technical assist with out the necessity for a level or prior expertise? NoGigiddy is in search of enthusiastic and devoted people to hitch our crew as Technical Assist Specialists. On this entry-level function, you can be the primary level of contact for our customers, offering skilled technical help and guaranteeing a seamless expertise for all.

Duties:

• Reply to technical inquiries by way of chat, e-mail, and cellphone in a well timed {and professional} method

• Diagnose and troubleshoot software program and {hardware} points

• Present step-by-step steering to customers to resolve technical issues

• Help customers with navigating our platform and using its options successfully

• Keep a excessive stage of buyer satisfaction by way of wonderful communication and problem-solving abilities

• Collaborate with crew members to constantly enhance assist processes and consumer expertise

• Doc and escalate advanced technical points to the suitable departments when mandatory

• Take part in coaching periods to remain up to date on product data and technical assist finest practices

Necessities:

• No diploma required

• No prior expertise wanted; we are going to present complete coaching

• Sturdy technical aptitude and problem-solving skills

• Glorious written and verbal communication abilities

• Means to work independently and as a part of a crew

• Dependable web connection and a quiet workspace

• Optimistic angle and a willingness to be taught

Advantages:

• Aggressive hourly pay ($15-$18/hr)

• Versatile work-from-home schedule

• Complete coaching program

• Alternatives for development and development throughout the firm

• Supportive crew atmosphere

• Entry to unique gig alternatives

Learn how to Apply:

Prepared to hitch the NoGigiddy crew and begin your profession in technical assist? Apply now by sending your resume and a quick cowl letter explaining why you are the proper match for this function to [[email protected]].

Equal Alternative Employer:

NoGigiddy is an equal alternative employer. We rejoice variety and are dedicated to creating an inclusive atmosphere for all workers.

Be a part of NoGigiddy right this moment and take step one in direction of a rewarding profession in technical assist!

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