Headquarters: New Jersey
URL: https://www.thehelloteam.com/careers
We’re looking for a Healthcare Buyer Relations Specialist to affix our distant group. On this position, you’ll present compassionate, high-quality assist to sufferers and well being plan members throughout a wide range of channels. Working from the consolation of your house, you’ll help with appointment scheduling, plan enrollment, and common inquiries, guaranteeing every interplay displays empathy, accuracy, and professionalism. In case you thrive in a customer-focused surroundings and are captivated with enhancing the healthcare expertise, we might love to listen to from you.
Key Obligations
Deal with buyer inquiries and supply correct data through telephone calls (inbound, outbound) and electronic mail
Make outbound calls to schedule appointments and comply with up with sufferers
Enroll members in well being plans and help with plan particulars
Carry out administrative duties associated to customer support
Keep correct and detailed data of buyer interactions
Present distinctive service to make sure buyer satisfaction
{Qualifications} & Necessities
Fluency in English and Cantonese or Korean/English (verbal and written) required
Availability to work 9:00 AM to five:00 PM EST (United States)
Glorious communication and interpersonal expertise
Earlier expertise within the Healthcare sector is a plus (however not required)
Earlier expertise in customer support is a plus
Have to be organized and have the power to multitask in a fast-paced surroundings with consideration to element
Skill to work independently and meet deadlines with minimal supervision
Dependable pc (Home windows 10 or newer), two displays, and secure high-speed web required
Compensation & Advantages
100% distant work
Compensation in USD
Full-time place with 40 hours per week
Alternative to assist aged people and contribute to their well-being
Nice work surroundings with potential for progress
As much as $800K in hiring bonus after 6 months (restrictions apply)
This place is good for bilingual professionals who can successfully talk with each English and Cantonese-speaking sufferers, guaranteeing culturally delicate and linguistically applicable healthcare assist.
