Headquarters: United States
URL: http://bask.well being
Bask is the most effective telehealth platform available on the market. Our mission is to empower entrepreneurs and companies to launch a DTC telemedicine firm rapidly and simply, abstracting away the complexities of the business into an easy-to-use platform. With a whole lot of options to fulfill the distinctive wants of telehealth, we put all of the instruments in our prospects palms for achievement. We’re a quickly rising startup, and we work with care and intention to create a high-performance firm with the next in thoughts:
- Pace Wins. Make selections, transfer rapidly, and know that if issues go flawed, it is okay for you and the corporate.
- Instinct, Then Knowledge. We’re a data-driven firm. We begin with our instincts after which use knowledge to validate our selections and enhance
- Miles, Not Inches. Considering small is a self-fulfilling prophecy. Favor daring concepts over incremental modifications
- Buyer-Obsession. We’re obsessive about serving to all our prospects launch multi-billion-dollar firms with ease. We accomplish this by realizing our prospects extremely nicely and discovering methods to make their companies higher.
- Possession & Accountability, collectively. We embody a tradition of utmost possession, accountability, and teamwork. We depend on each crew member to take accountability for his or her work, embrace a proactive mindset to beat challenges, and work collectively to attain our collective success
We’re Trying For
A self-starter who’s enthusiastic about enhancing the client expertise; you are taking pleasure in demonstrating the worth of the services to your prospects. You assume exterior of the field, excel at artistic problem-solving, and are snug taking over initiatives that you’ve got doubtlessly by no means executed earlier than! You’re a people-person – empathetic, self-aware, low ego, and intensely optimistic – and are snug working in a small collaborative crew the place you will put on many hats. You might be passionate and proficient in written and spoken communications.
On this job, you’ll:
- Construct robust relationships with Bask’s prospects and personal the complete buyer lifecycle, together with onboarding, worth realization, engagement methods, growth, and renewals
- Accomplice with buyer stakeholders to develop customized engagement initiatives that drive person adoption and assist the distinctive wants of their sufferers
- Handle all present buyer knowledge
- Analyze buyer engagement metrics and use them to speak worth, developments, and alternatives with key stakeholders
- Ship program demos, present insightful technical solutions, and suggest artistic methods to get essentially the most out of the Bask platform
- Discovering consolation in working in a fast-paced startup atmosphere
- Believing no job is simply too small and no job is simply too tall
- Work Weekends
Necessities
- 5+ years of expertise in Buyer Success, Consumer Providers, or Buyer Success at a SaaS group
- Expertise in e-commerce
- Expertise with large- to enterprise-sized buyer e book of enterprise
- Inventive drawback solver with a willpower to succeed
- Impartial and motivated, with the knowledge to hunt assist the place wanted
- An entrepreneur
- Extremely articulate, capacity to speak successfully each when talking and writing
- Extremely organized, with the flexibility to juggle a number of initiatives in a fast-paced atmosphere
- Comfy collaborating with totally different groups (product, gross sales, advertising and marketing, and so on.)
To use: https://weworkremotely.com/remote-jobs/bask-health-customer-success-account-manager
