Headquarters: Georgia
Your potential has a spot right here with TTEC’s award-winning employment expertise. As a Healthcare Buyer Service Consultant working remotely, you may be part of bringing humanity to enterprise. Our TTEC work-from-home workforce has 37 most popular residency states. We’re at the moment not hiring from the next geographies: AK, CA, HI, MT or exterior of the US.Residents of Colorado, Florida, Illinois, Massachusetts, Minnesota, New Jersey, New York, Washington, and Washington, D.C. can be thought-about solely based mostly on particular enterprise want. Our staff have spoken. Our function, workforce, and firm tradition are wonderful and our Nice Place to Workpercent26reg; certification in the US says all of it! What You may be Doing Do you might have a ardour for serving to others? Whether or not it is getting solutions for purchasers rapidly, consulting on merchandise with compassion or discovering resolutions for his or her points with a smile, you may be the distinction between their buyer expertise being simply common or an distinctive one. Throughout a Typical Day, You may Carry your ardour and robust product and model information to suggest upgrades to their well being plans Conduct analysis and do outbound calls to offer solutions for purchasers concerning basic well being care profit and eligibility questions, enrollment standing requests for brand spanking new and present members Help members with logging into and understanding the performance of their on-line well being account, finding physician and facility data What You Carry to the Function 6 months or extra of customer support expertise Integrity to observe HIPAA tips on sustaining affected person privateness (simply as you’d count on if it had been your personal data being shared) Highschool diploma or equal Pc expertise Excessive velocity web (> 15 mbps) Whereas we suggest a USB wired headset, if in case you have a headset already, you could possibly use that (apart from Bluetooth headsets) Sensible cellphone or one other machine that runs IOS or Android (iPad and so on.) on your day by day log-in What You Can Anticipate Supportive of your profession {and professional} improvement An inclusive tradition and neighborhood minded group the place giving again is inspired A worldwide workforce of curious lifelong learners guided by our firm values Base wage vary of $16 per hour plus efficiency bonus alternatives And we now have a wholesome advantages package deal based mostly in your place that would embody PTO, tuition reimbursement, well being and wellness incentives. Go to for extra data. A Bit Extra About Your Function We’re dedicated to making sure you might have the abilities and help to achieve success in your position all through your profession. Out of your first day in coaching, by way of individualized webcam-enabled, engagement and training, on into 1000s of free programs to help your profession development wherever that will take you. And we all know that you simply deliver with you the one needed ingredient that may’t be taught – a caring and supportive nature that may shine by way of as you assist prospects. Our TTEC neighborhood is right here for you as one dynamic, world household. Youpercent27ll report back to Crew Lead. Youpercent27ll contribute to the success of the client expertise and the general success of the workforce. About TTEC Our enterprise is about making prospects pleased. Thatpercent27s all we do. Since 1982, wepercent27ve helped firms construct engaged, happy, worthwhile buyer experiences powered by our mixture of humanity and expertise. On behalf of most of the worldpercent27s main iconic and hypergrowth manufacturers, we speak, message, textual content, and video chat with tens of millions of shoppers on daily basis. These distinctive buyer experiences begin with you. TTEC is proud to be an equal alternative employer the place all certified candidates will obtain consideration for employment with out regard to race, coloration, faith, intercourse, sexual orientation, gender identification, nationwide origin, incapacity, or standing as a protected veteran. TTEC embraces and is dedicated to constructing a various and inclusive workforce that respects and empowers the cultures and views inside our world groups. We goal to mirror the communities we serve, by not solely delivering wonderful service and expertise, but additionally humanity. We make it some extent to verify all our staff really feel valued, belonging, and cozy being their genuine selves at work. As a world firm, we all know range is our power as a result of it permits us to view issues from totally different vantage factors and so that you can deliver worth to the desk in your personal distinctive manner.
