Wednesday, October 29, 2025
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The Psychology of Seats: How To Increase Your Affect & Affect At Work


00:00:00: Introduction
00:01:04: Jurgen Appelo and maps
00:02:03: Being M-shaped
00:03:53: Mapping to your profession
00:07:05: 5 helpful squiggly maps…
00:08:26: … 1: power map
00:13:32: … 2: give-gain map
00:17:03: … 3: expertise mapping
00:22:47: … 4: profession potentialities
00:25:04: … 5: downside mapping
00:33:50: Remaining ideas

Helen Tupper: Hello, I am Helen. 

Sarah Ellis: And I am Sarah. 

Helen Tupper: And also you’re listening to the Squiggly Careers podcast, the place each week we borrow somewhat little bit of brilliance and switch that curiosity into motion to assist our Squiggly Careers.  And on a Thursday, we’ll offer you some additional insights to assist your growth with our Squiggly Profession Shortcuts, that are super-short, because the title implies, episodes that can assist you take motion.  So, just be sure you are subscribed to the podcast in order that you do not miss out on these.  So, Sarah is main the borrowed brilliance immediately.  Sarah, who, what are we borrowing brilliance from? 

Sarah Ellis: So, immediately is our first try to borrow brilliance from an object.  And that object is maps.  And this was truly prompted for me by studying anyone’s Substack.  So, a great deal of good content material on Substack.  I am positive plenty of you already learn or comply with totally different folks’s writing.  I believe what’s all the time good about Substack is you may inform it is folks writing about issues that they are usually simply actually captivated with, and other people type of create their very own communities round these issues, like cooking or visualisation, or no matter it could be.  And that is somebody I do not know, somebody known as Jurgen Appelo.  So, I hope, Jurgen, I’ve pronounced your title appropriately.  And he wrote a publish known as, “I began drawing maps”.  And I simply learn it and it was an attention-grabbing type of reflection on each his profession, but in addition map-drawing. 

Helen Tupper: How did you discover Jurgen although? 

Sarah Ellis: I believe it popped up on my LinkedIn.  And I clicked by way of as a result of I believe in all probability the visible stood out and I used to be like, “Oh, that sounds attention-grabbing”.  I used to be in all probability connecting the dots.  I do actually like a ebook that I’ve bought from Stanford Design Faculty — I really like their collection, I’ve talked about that earlier than, actually quick, actually visible books — known as The Secret Language of Maps.  So, I’ve checked out that earlier than, I’ve frolicked with that, noticed Jurgen’s publish, learn it.  And he has two actually attention-grabbing ideas.  One in every of them truly could be very associated to Squiggly Careers.  He talks about, he thought for some time he needed to be actually, actually targeted on simply doing one factor rather well.  After which he talks about this concept now of being extra M-shaped.  And his considering or his type of provocation is, “I wish to get good at a number of issues as a result of it can open up extra potentialities.  And in addition, if a type of issues turns into extra redundant, so AI will get adequate to do this factor, have you learnt what, I’ve bought a few different areas to type of come again to”. 

Helen Tupper: So, what is the M?  Is the M the spikes? 

Sarah Ellis: Yeah, so type of go deep, just like the down bits of the M. 

Helen Tupper: Oh, is the down bit the deep? 

Sarah Ellis: I believe that is how I’ve understood it. 

Helen Tupper: Okay.  I used to be making an attempt to visualise the M.

Sarah Ellis: Possibly he can get in contact with us.  My understanding was he was saying, yeah, the down bits of the M are the issues that you have type of gone into and type of stretched your strengths, in our phrases. 

Helen Tupper: Okay.

Sarah Ellis: And the rationale he bought to maps is, his story was that he all the time appreciated drawing.  However then, I believe he ended up as a type of software program engineer, or one thing extra technical, as a result of he thought there was extra jobs in that, and he was in all probability proper.  However he is type of rediscovering that talent as a result of truly, and he proves it on this publish, AI shouldn’t be that good at maps.  And truly, he is performed with it and he exhibits a few of them.  And he was saying, “Nicely, that is fairly a helpful factor.  It is one thing I’ve all the time appreciated doing”, and he is fairly intrigued by them. 

Helen Tupper: That is attention-grabbing, is not it?  You understand, while you’re enthusiastic about what can we do higher?  I assume the flexibility to do maps is, you are barely conceptual and also you’re additionally creating connections in attention-grabbing methods.  It is simply fairly attention-grabbing that that is a capability that we’ve that possibly AI would not have.  I imply, I’ve to caveat that with ‘but’! 

Sarah Ellis: Yeah, I imply and he does truly, he places ‘but’ in brackets a great deal of instances.  He is like, “Nicely, it could possibly’t try this ‘but'”.  And he is very open to issues, however it’s only a actually attention-grabbing learn.  So, then clearly, I’ve dived into the world of maps, and gone method too far with maps.  And I began to attach the dots somewhat bit with mapping to your profession and is that helpful, is that not helpful?  So, if you consider maps that you just use in on a regular basis life, what do you reckon is the map you employ essentially the most, Helen, as anyone who I would not say has an incredible sense of course?

Helen Tupper: I imply, I’ve no sense of course.  Do I take advantage of any maps?  Google Maps. 

Sarah Ellis: Yeah, essentially the most used map on the planet. 

Helen Tupper: Okay, nice.  I am following the lots with my maps. 

Sarah Ellis: So, I believe while you examine maps, why folks like maps is clearly they offer you a way of management and certainty, and so they show you how to when you do not know.  So, some folks do use maps, I suppose, of their native space, however you are much less doubtless to make use of them when you understand an space effectively, since you do not want it.  However while you’re someplace new, and also you’re undecided, a map helps you with which course to go in, how lengthy is it going to take.  However I used to be then going type of backwards and forwards, I would have an interest to listen to what you consider this.  I used to be considering, effectively, in our Squiggly Careers, you may’t simply take a map off the shelf to your profession as a result of you may’t unfold a map.  Like, my dad used to do that once we had been on vacation. 

Helen Tupper: Like a blueprint?  It would not work. 

Sarah Ellis: Yeah.  You understand on vacation, I imply this exhibits my age, he used to get out the map, like an ordinance survey map?

Helen Tupper: That is very cute. 

Sarah Ellis: And he would open all of it on no matter desk of no matter cottage that we had been staying in, and he would research this map for hours.  And he’d be like, “Oh, you then comply with this map”.  However I believe now, that is not going to assist in our careers.  It is not versatile sufficient, it would not offer you sufficient freedom, clearly you wish to change course.  On the similar time, I believe in the event you say to folks, and I needed to go at this, and regardless that I like a clean piece of paper, that is arduous, draw your individual map.  Simply get began with a clean piece of paper and attempt to create your individual profession map.  It truly feels actually troublesome.  So, my conclusion was for mapping to be helpful for our careers, we have got to present it a body to make it helpful.  We have got to determine, “Nicely, what are we mapping?  Why are we mapping this factor and the way is that going to be useful for us?” 

Helen Tupper: So, mapping to your profession, I am paraphrasing you somewhat bit, however mapping to your profession is a course of that may show you how to create readability and offer you a way of course, however it requires a framework to make it simpler to do. 

Sarah Ellis: Yeah.  And I believe one of many actually vital part elements of a map that makes them significantly useful, is that they’re visible.  And we all know that almost all of us join with visuals differently to phrases, and even what you are listening to proper now or watching proper now.  So, visuals have interaction us in new and attention-grabbing methods.  And truly, while you have a look at plenty of examples of profession maps, there’s an actual lack of visuals.  So, I used to be in search of examples and plenty of them nonetheless appear like staircases, which made me unhappy, nonetheless appear like ladders.  Or there’s simply plenty of copy, there’s plenty of textual content.  And I used to be like, the entire level of maps is that you just’re utilizing icons or photos, otherwise you’re bringing issues to life differently. 

Helen Tupper: I believe that is the place I would discover it arduous.  So, I am very open to studying out of your maps.  I believe I can map and create connections, however I believe my choice is to make use of phrase maps.  If I used to be making a listening map to this episode, for instance, I’d in all probability be capturing quotes or insights or suggestions after which becoming a member of the dots.  But it surely in all probability can be arrows and phrases.  So, I am very open to studying another method, as a result of I believe that’s my default to mapping in the mean time. 

Sarah Ellis: Nicely, arrows can be okay, however phrases I believe we must always problem ourselves on. 

Helen Tupper: Okay, effectively, problem me.

Sarah Ellis: So, what we’ll do immediately, so Helen and I type of had this reflection on maps.  So, we thought to show this borrowed brilliance from maps into one thing helpful, we have created or provide you with concepts for 5 maps that we predict can be helpful to your Squiggly Profession.  And I believe this checklist might be method, method longer than this, however this could be place to get began.  And we’ll discuss every map, the way you may visualise it, possibly even with out phrases.  After which truly, we’ll have a go at doing these as effectively.  So, we’ll be capable of share these on-line and within the present notes, so you may truly see them to take some inspiration from them. 

So, map primary is an power map.  And if I used to be going to do that, I’d do it day by day for one week.  So, I believe that feels reasonable and it is a two-minute activity on the finish of on daily basis.  And the best way that I’d make this visible is on daily basis, I get to the top of simply my workday, however you could possibly do your entire day, and I’d simply ask myself ‘when’ questions, “When did I’ve essentially the most power immediately; and when did I’ve the least power immediately?  And the best way that I’d visualise this, I believe, is I’d use a battery, as a result of after I consider power, I consider a battery.  And in addition, you are all the time battery in your telephone or in your laptop computer, after I’ve often not charged it sufficient.  And I believe I’d then have a code.  So, inexperienced battery can be most power, pink battery can be least power.  And I believe I’d then, on daily basis, have, and that is in all probability the place I’d use phrases, my inexperienced battery, after which I’d write, “Recording podcast with Helen”, my high-energy second for the day; pink battery, I do not know, “Checking out one thing”, some admin that I am meant to have performed to run our firm that I’ve not performed in all probability. 

So, I believe in the event you had that on daily basis and also you had been visually — the opposite factor you could possibly do, you see, I do like visuals, I’d change the scale of the battery.  So, you understand there’s your high-energy second?  I believe if I used to be like, “Wow, it was actually excessive power”, I believe I would need my inexperienced battery to be greater.  And if I used to be like, “Yeah, it was , it was my high-energy second, however it did not really feel –” so, I suppose I am beginning to do a little bit of comparative mapping. 

Helen Tupper: I believe what I’d do, I’ve bought mine, so I’d have a pink battery and a inexperienced battery, facet by facet, and something in the direction of the highest of the inexperienced battery can be excessive power.  So, on daily basis, I would write down what are my inexperienced battery issues and what my pink battery issues, after which I’d nearly rank them by how excessive they had been. 

Sarah Ellis: You prioritise all the pieces nearly. 

Helen Tupper: Yeah, how excessive they had been in opposition to the pink or the inexperienced battery would point out how a lot power they had been giving or taking from me. 

Sarah Ellis: Attention-grabbing. 

Helen Tupper: Attention-grabbing the way it’s the identical train, however we would visualise it in a different way. 

Sarah Ellis: Yeah.  And in addition, I believe that is the purpose.  That is actually playful.  I believe you may have a play with this.  I believe the purpose is simply, you are asking the ‘when’ questions, and doing it immediately is a lot simpler than in the event you attempt to do an power map and also you’re similar to, “Proper, during the last month or during the last 12 months, when have I had essentially the most power and the least power?”  It is so arduous.  Our recollections are patchy and inaccurate.  Whereas in the event you’re doing it for immediately, you are like, “I can keep in mind, I can keep in mind immediately”.  Even that often takes a second to simply be like, “What’s all the pieces that is occurred immediately?”  After which, I believe seeing that visible over per week, the purpose then is, and this is excellent within the Language of Maps ebook truly, they discuss knowledge.  What primarily maps do is they offer you knowledge, however it takes a human to make that means from that knowledge.  And so, then as soon as you’ve got bought that map, you may flip that map into insights and people insights into motion. 

I all the time the maps nearly provide the consciousness, after which you have to hold asking your self that ‘so what now’ query.  So, “How do I’ve extra of these high-energy moments?”  You possibly can’t often eliminate the low-energy moments, however you may possibly take into consideration while you do them or who will help you, are you able to do them sooner?  There’s nonetheless often modifications you can also make. 

Helen Tupper: Do you assume, I used to be simply considering usually, maps are comprehensible by different folks, proper?  So, you create a map.  So, do you assume if I did mine with my inexperienced and pink batteries in my map, and I confirmed that to you, and I used to be like, “Oh, what do you consider my insights?” not a lot my mapping potential, however simply the insights, may you and I’ve a dialog?  You understand, is a map like a conduit to a dialog, as a result of it makes my considering simpler so that you can perceive? 

Sarah Ellis: Yeah.  I suppose it will get issues out of your head and makes it observable and one thing that you could possibly additionally have a look at collectively.  I believe so.  I am simply enthusiastic about all the totally different maps we’ll discuss.  I believe just about each one among these can be helpful for a profession dialog.  And generally, I do not assume they should be.  Generally, you may simply wish to do these items to your personal causes.  However all of those just about may be staff actions.  You might all do the identical exercise for per week or the identical map on a day.  It will be factor to do on a staff day.  You understand while you’re all the time in search of stuff to do on a staff day that is enjoyable and a bit totally different?  We have performed it earlier than, the place you get folks — getting folks drawing, I believe, in any method all the time will get folks — nearly as a result of everybody worries concerning the drawing greater than they do the content material.  But it surely will get all people type of having a little bit of enjoyable.  We regularly get folks to attract the form of their profession up to now in the beginning of a session once we’re in a room with folks.  And that’s primarily a map.  That is like the form of your profession up to now, albeit in all probability not with sufficient element to then be capable of share with anyone.  So, that is our first map.  So, first map, power map. 

Second map, the give-gain map.  So, that is considering somewhat bit about this concept of individuals serving to folks, which is how we discuss networking.  And your give-gain map is about arrows.  So, arrows work rather well right here.  And that is one thing we’ve tried and examined fairly just a few instances over time.  The thought is you set your self on the centre of the map, and you consider the folks in your profession that you just assist and who assist you.  So, there could be some folks the place you’ve got bought an arrow going from you to them, so from me to Helen, after which from Helen again to me.  And the width of these arrows may really feel precisely the identical.  So, I am like, “Nicely, I really feel like I give as a lot to Helen as I acquire from Helen”.  That will be true for me if I used to be placing Helen on my map.  There could be different folks on that map the place I simply give.  I am like, “Oh, I am helpful and I am useful, however I do not acquire, and that is okay.  Not each relationship must be equal.  We do not give to realize.  You generally simply give since you’re like, “I might be helpful”.  After which there could be some folks the place you assume, “Oh crikey, I acquire loads from these folks.  And possibly I give again a bit”.  So, your arrow could be actually slender.  However your give from them, that arrow could be actually, actually extensive.  And also you assume, “Nicely, they’re actually supporting me in the mean time in my profession.  I do know generally folks assume that is usually the case with mentors, although usually in the event you speak to a mentor, they will be like, “I study simply as a lot from them as they do from me”.  So, it is all the time good to problem your self on that one. 

However I assume what’s attention-grabbing about that is usually while you do that, it simply lets you mirror in your profession neighborhood.  Have you ever bought the suitable folks round you?  Are you enthusiastic about the give and acquire?  And is there something that does not really feel prefer it’s fairly balanced?  So, Helen and I had been saying, we each keep in mind when our first editor for Squiggly Profession had a go at this train, it was an actual aha second for her, as a result of she realised that she was giving loads, however truly she had hardly any arrows coming to her, as a result of she was naturally somebody who simply needed to be helpful, needed to present to different folks, which is good, having that giving mindset, giving with out maintaining rating, superb.  But in addition, you do additionally have to take care of your self and your individual Squiggly Profession. 

Helen Tupper: There’s one other dimension as effectively you could add into the map, which is the width of the arrows is how a lot assist you might be giving or gaining.  After which, the size of the arrow goes that can assist you to see the frequency.  So, for instance, if it is a very quick arrow, which means it is taking place, it is excessive frequency, excessive frequency of assist, the place there is a very lengthy arrow, possibly it isn’t taking place fairly often.  And after I’ve performed this type of a map earlier than, I’ve usually seen that the assistance that I’m giving to folks is commonly very reactive.  Persons are like, “Are you able to assist me resolve this downside?  I would like you now.  I am getting a WhatsApp message”.  And it’s totally speedy, reactive, Helen.  Whereas the assistance that I am getting from different folks is simply much less frequent.  And it simply made me assume, “It is all trying one-way for me”.  If I may transfer out these folks to much less frequent, then possibly I may assist them unpick a number of the issues; whereas as a result of it is so frequent, all I am doing is fixing it in that second for them, reasonably than saying, “Nicely, why do not we meet as soon as 1 / 4, discuss your most important challenges, and attempt to get to the foundation causes”.  That will be a unique method of supporting.  However for lots of people, I discovered that I used to be caught on this type of speedy assist. 

Helen Tupper: So, the third map that we predict is beneficial is to do a type of expertise mapping.  And there are a minimum of two, although as we discuss it, we would assume by way of extra; there are a minimum of two dimensions to this expertise map.  So, to begin with, there are the abilities that you just wish to stretch.  And the second are the abilities that possibly you wish to begin to make investments extra in.  So, some could be fairly established and I’d say, “Okay, one among my expertise is presenting, as a result of Sarah and I get to do lots of that work.  However truly, what I wish to take into consideration is how I may stretch that additional”.  And so, the primary a part of this map, you could possibly possibly draw icons.  So, one of many methods I may stretch that additional is possibly I may create a how-to on presenting, as a result of then I will should assume by way of.  We talked about this within the earlier borrowed brilliance episode about Richard Feynman.  I would should assume by way of, “Nicely, how do I current with a view to flip that into one thing that different folks may study from?” 

Possibly a technique I may stretch that energy is I may be part of a brand new course or be a part of a brand new neighborhood who’re presenting in several methods.  I truly assume there is a actually good man that I am making an attempt to attach with the second, known as Peps Mccrea, who talks about presenting very very like in academia in educating.  And I may study loads from how he does it, as a result of they actually take into consideration how they have interaction younger people who find themselves distractible and all that type of stuff.  He can be anyone that I may placed on if I wish to get higher at it.  So, you might need folks, somewhat folks icon, you could possibly have programs, possibly you might have somewhat icon for extra formal studying, sharing, all that type of stuff, so how do you stretch your strengths.  After which, you’d have the abilities or the areas you wish to spend money on.  So, these are extra like beginning.  And these might be little matters and issues like that.  So, that is the place I would like your assist, Sarah, as a result of I believe what I’d find yourself with right here is type of me within the center and I’d have arrows and concepts.  So, it is a bit arrow and wordy.  So, in case you have concepts about the best way to make it extra visible, I am very open to it. 

Sarah Ellis: Yeah.  Nicely, I used to be additionally considering with expertise, I wonder if, is it simpler to begin with one talent?  So, reasonably than expertise, plural, mapping, the place you are like, “Nicely, I may do a little bit of this and a little bit of that”, I used to be reflecting on after I ask folks this query, which I do in workshops quite a bit, “What is the one talent you wish to study or get higher at or one factor you wish to study?”  In the mean time, all people’s reply is just about AI.  Some folks go to different issues, like listening or empathy or no matter, however lots of people say AI.  And I ponder in the event you may do a expertise map simply on AI.  And so, you begin with AI on the centre and then you definately begin to ask your self extra particular questions.  As a result of I believe the issue with AI, it is a bit like saying, “I wish to study advertising or I wish to study finance”.  It is simply too huge.  So, I really feel like you have to break it down.  And I am questioning about one of many concepts that we had in You Coach You — that takes you again — was this concept of ‘action-its’.  And action-its are a extremely great way of mapping a type of huge problem and making it bite-size, breaking it down so you can also make some progress.  As a result of I believe you could possibly have a look at AI in the mean time and be overwhelmed, “There’s a great deal of stuff on the market, however I do not know the place to begin”.  After which, you do not truly find yourself doing something. 

So, I believe if I used to be taking AI, I believe that is the place I’d possibly use a Miro board, or if it was me, I would in all probability use big yellow Publish-it Notes, let’s be sincere, as a result of I really like an enormous yellow Publish-it Notice.  And I nearly would not fear an excessive amount of about, “Is that this proper or is that this not?”  However I believe I’d attempt to simply provide you with as many actions; I would attempt to map as many actions as I may, so ‘to do’, these are issues that I may do.  After which, I believe I’d use my map as like a reside visualisation of transferring from ‘to do’ to ‘performed’.  As a result of we all know that our brains like to visualise progress.  We all know that creates momentum for our studying.  And I believe that might work in the event you’ve bought a talent the place you are feeling a bit caught and also you simply have to get began, I believe possibly going with the action-its.  So, I suppose my mapping right here truly could be very Publish-it Notice based mostly.  However it’s extra phrases, that is extra phrases than it’s visuals. 

Helen Tupper: I just like the bodily factor, in the event you’ve bought a map along with your studying checklist with the action-its. 

Sarah Ellis: A map that strikes. 

Helen Tupper: Yeah, you’ve got bought that, after which that might show you how to see some momentum.  As you had been speaking, simply the model that I used to be speaking about, which is certainly extra mind-mapping, extra like capturing, “What do I wish to study?”  One factor I believe you in all probability may do with my model is you could possibly do map overlap.  So, if I did that as a staff, in the event you gave a staff ten minutes every to map, “What expertise do you wish to stretch?  What expertise do you wish to begin to make investments extra in?” and also you simply give ten minutes for folks to write down all that down, I believe you could possibly then share your maps and see the place you’ve got bought map overlap.  After which I might be like, “Oh, you wish to stretch that one too.  Let’s do it collectively”.  Or, “You wish to begin to do this?”  And that might be fairly an attention-grabbing staff.  I believe yours is de facto good for locating focus and excellent for seeing your progress, and fairly a type of solo mapping course of.  Whereas possibly this barely extra broader studying map, the place my head went to with it, is an efficient staff train. 

Sarah Ellis: Yeah.  What’s additionally very nice concerning the staff one is you may borrow brilliance from one another, and you’ll see what different folks have and that is nice.  You might be like, “Oh, Helen’s provide you with one thing I hadn’t considered.  Really, I actually wish to study that too”.  And generally, you simply get impressed versus I believe mine is best in the event you already know the talent you wish to study, then you can begin to interrupt it down. 

Helen Tupper: So, our fourth map is to do some career-possibility mapping.  And that is one thing that we’ve used for years in our periods.  We wrote about it in The Squiggly Profession.  And we additionally talked about it not too long ago on our Squiggly Expertise Occasions AI Dash, as a result of that is one which I believe AI will help you visualise.  You understand when Sarah mentioned, “Oh, it isn’t good at mapping”, in all probability might be higher, however it’s truly one which you should utilize it to create maps.  The purpose of a career-possibility map is that can assist you to see your growth from totally different instructions, as a result of plenty of folks get type of caught of their profession as a result of they cannot see what they are often.  So, we’re making an attempt to encourage somewhat little bit of curiosity right here and use chance mapping as a method to do this. 

So, we simply suggest beginning with 4 potential potentialities.  So, there’s the plain chance; there’s the formidable one, one thing attention-grabbing however a bit out of attain; there is a pivot chance, type of you utilizing your skills in new methods, reasonably than simply over-relying on what your job title says you are able to do; after which there’s your dream chance, which is the very unconstrained, ‘in the event you may do something’ chance.  You might simply make some notes and see the place the power is, like see the place I’ve bought essentially the most concepts, see which a type of potentialities is most interesting.  Or you could possibly put this as a immediate into no matter AI software that you just like, and it’ll create a map for you.  And we had a great deal of folks share on social the maps that AI had created for them.  So, what we’ll do in case you wish to experiment somewhat bit with AI on this specific map, we create a PodSheet for each episode, so we’ll do one for this.  You will get it from our web site, amazingif.com.  And we’ll simply lower and paste the immediate that we utilized in our AI sprints as a way to attempt that out in the event you needed to see what it may generate. 

You might additionally distinction and examine, proper?  So, you could possibly use that immediate, you could possibly do one simply with your individual ideas, and simply see if it is recognized something you hadn’t considered or how comparable they’re.  It might be fairly a helpful studying train. 

Sarah Ellis: And simply as a reminder, in the event you’re like, “Oh, what’s a Expertise Dash?” you may return and do all of that without spending a dime.  You are able to do any of our earlier Expertise Sprints without spending a dime.  They’re simply all the time there in the event you want them.  So, if you wish to return and do the entire of the AI Dash, it is solely 5 days, in all probability takes you 10, quarter-hour a day.  So, verify that out if that simply feels helpful. 

Our ultimate map for the day is, it sounds a bit damaging to complete with this, however truly we examined this one beforehand, so we all know that is helpful.  So, that is downside mapping.  And I believe this occurs each week at work.  I believe each week at work, there is a new downside or a recurring downside, or one thing that you just simply hold saying, it is a acquainted frustration.  So, Helen and I had been saying immediately, we had been like, “We hold saying the identical phrase”.  I used to be like, Helen says this to me most days in the mean time, and I believe I say it each different day simply to maintain topping it up.  We hold saying, “We’re holding a great deal of stuff in our head”, and we’re not saying it in a optimistic method, we’re saying, “It is feeling irritating”, and so forth.  So, we had been like, “Proper, how may you employ a map to make sense of that downside, so that you just’re not simply going round in circles, you are truly doing one thing about it?” 

So, our thought right here is to do a info versus emotions map, simply to see what you discover.  Like, what do you study from doing that?  And I believe you could possibly provide you with icons right here.  I believe your info may have like a key, such as you get a key to a map; that might be one.  After which, emotions might be one other one.  And so, Helen, if we had been doing this, let’s simply have a go rapidly, verify it really works.  So, we did perform a little verify on this one.  We’re holding a great deal of stuff in our heads.  Give me three emotions, a minimum of three emotions. 

Helen Tupper: Overwhelm; fear; drained. 

Sarah Ellis: Okay, nice.  I used to be like, “It is not going to be damaging”, however then you definately’re like, “I am drained and I am overwhelmed”.  However what can we learn about emotions?  Title them to tame them.  So, truly by saying them out loud, that’s even factor.  And so, once we do discuss mapping, I do wonder if you could possibly create your map reside with another person.  And this could be one the place it is significantly helpful to do it with somebody in the event you’ve bought a shared frustration.  So, possibly you are creating that map and one among you is creating icons and writing it down and it is a shared map.  So, there’s some emotions, three emotions that you could possibly in all probability hold going, however let’s restrict it to 3 for immediately. 

Helen Tupper: Okay, yeah. 

Sarah Ellis: And might you give me three info?  So, we’re type of being balanced with our map right here. 

Helen Tupper: Three info.  I imply, I have not performed, however I may factually rely the variety of messages, so I may use knowledge on groups utilizing Copilot or one thing.  I believe my overwhelmed feeling can be backed up by the truth that within the final month, I reckon it is a minimum of 50% extra messaging occurring.  So, I may get that as a reality level to see whether or not that’s true or not. 

Sarah Ellis: Good thought.

Helen Tupper: So, that’d be one, I believe there are extra messages flying about.  Truth quantity two, there are extra folks in our staff.  So, there are extra people who find themselves engaged on issues, which is type of creating extra conversations and possibly has some relationships.  So, reality quantity two with the messages, so extra folks, extra messages.  And I believe that there are there are extra high-priority tasks.  I imply, we’re launching a ebook within the subsequent 4 months.  I believe that does not occur fairly often.  And that’s, factually, that may be a very huge undertaking.  And we have added that on to what’s already a rising enterprise.  So, they’d be my three info: extra messages, I would wish to get the information to assist it; extra folks, that is factually true; and one very huge undertaking that’s launching in 4 months’ time. 

Sarah Ellis: And that is an add-on, it is including onto all the pieces else.  And so, having simply talked that by way of, what do you assume you then do with that map?  So, a part of it, I believe, a part of the usefulness is usually, we all know that writing creates readability.  So, I believe you in all probability simply created a little bit of readability for your self and nearly reasonably than enthusiastic about in your head that you just’re holding plenty of stuff in your head, you are like, okay, you’ve got bought it down, you’ve got mapped out this downside in a method, and so they’re each legitimate, proper?  The info are legitimate and the sentiments are legitimate.  I am then simply questioning, if that is the ‘what’ and the ‘so what’, you have to get to a ‘now what’, I believe with issues, as a result of in any other case the issue simply type of sticks round. 

Helen Tupper: Yeah, like what’s taking place, which is the info; ‘so what’, is extra like the sentiments; after which, ‘now what’ is what you are going to do.  I truly assume my first reflection on it’s to cease beating myself up.  As a result of like, “Why am I so drained?  Why am I so overwhelmed?  This isn’t me”. 

Sarah Ellis: That is why!

Helen Tupper: “Oh, that might be why”.  That’s factually why.  So, you cease beating your self up somewhat bit.  I additionally assume you do naturally transfer into, okay, it is a lot simpler to enter ‘now what’.  And I am going, “Okay, so now what?  How can we cut back communications?  Or how do I set extra expectations about when I will reply to them?  As a result of it isn’t working”.  I type of nearly wish to go for every a type of issues, “Nicely, now what?”  Okay, now what?  There are extra folks.  Okay, so are we going to alter how we’re doing conferences?  Are we going to alter who helps who, or simply create new roles, relationships or micro groups, or one thing?  I wish to repair it by doing that.  After which, on the opposite one, the one huge undertaking, I am going, “Nicely, okay, now what are you going to cease, as a result of this isn’t going to get any higher for the following 4 months?  So, now what are you going to cease?”  And I believe mapping it in that method does imply it’s simpler to resolve a few of these issues, I believe. 

Sarah Ellis: Yeah.  So, I believe you’ve got gone very sensible.  I believe I went to experiments.  So, one of many methods to nearly discover issues is to design experiments.  And I believe we’re getting higher at doing that.  I believe we’ve performed that a lot extra this 12 months. 

Helen Tupper: Agreed.

Sarah Ellis: And if I take into consideration reasonably than making an attempt to resolve all the pieces without end, being like, “We have got too many messages, we’d like an entire rewire and an entire rethink”, which is commonly fairly unrealistic.  And it is unrealistic to do rapidly, as a result of usually you are like, “Nicely, these are issues proper right here, proper now”.  As a result of what I ideally wish to do, I am like, “I wish to sit in a room all day and luxuriate on this downside”.  And I believe if we did that, we might provide you with some actually great things.  And I do not know, that’d be type of a pleasant factor to do.  However I do not assume you and I’ve a single day between now and the ebook popping out the place we may try this.  Realistically, I truly do not assume we do.  So, there isn’t any luxuriating obtainable.  As a substitute, what you are able to do, you are able to do straightforward on a regular basis experiments.  You are able to do small experiments. 

So, one of many issues that we’re doing, in all probability based mostly on this somewhat bit, is we have type of stopped one-to-ones in a extra conventional method.  And I believe a part of the rationale that we’re experimenting with that’s to attempt to guarantee that all people asks all people throughout the staff, “Who will help?” reasonably than it all the time being like, “Helen will help”.  Since you are naturally like, “Nicely, Helen will help”.  There’s only a few issues the place Helen could not assist, as a result of she’ll repair it.  However I believe we try to scale back the dependency on that and going, “Nicely, who else?”  And in addition, you do not have the capability to simply have heaps and plenty of one-to-ones, as a result of we now, reality, have extra folks within the staff.  So, in the event you had one-to-ones with everybody, effectively, that might be your whole day. 

So, these small issues, I believe I can think about in my map.  I am nearly now, I wish to fold a little bit of paper in half, and on one half I’ve bought the issues with the info and the sentiments, after which on the opposite half I wish to draw an experiment icon, I wish to draw experimenting, after which I wish to provide you with three experiments.  You understand folks do messaging the place they simply do, “Oh, we’ve moments the place we do not message”.  So, there aren’t any messages between, I do not know, 8.00 and 10.00am, so that everybody can begin their day with headspace.  I am making an attempt to think about us ever doing that.  However lets say, you understand, these sorts of issues.  I believe you get to some fairly attention-grabbing issues to discover while you join the dots between issues and experiments.  I am actually into this.  I actually like mapping. 

Helen Tupper: I believe for this, as a result of we talked about fairly just a few maps, I believe one of the best factor to do is to consider what map is most helpful for you proper now.  Is definitely the issue mapping helpful, as a result of there’s one thing that is actually getting in the best way or irritating you?  Is definitely a potentialities map fairly helpful for you?  Do you assume, “Oh, I’ve by no means actually thought concerning the power positive aspects and drains?”  Or do you are feeling a bit remoted, you may want some assist?  However I believe they’re all actually helpful.  And as we mentioned, we’ll create our variations of those and we’ll share them on social so you may see them.  However I believe do not be restricted by how we visualise them.  I believe if a key would not resonate or a battery would not resonate for you on the power map, then use your individual icons.  However I believe choose the map that feels most helpful for you proper now.  Simply give it a go and mirror on how has it created readability for you.  I believe that is the purpose of this. 

Sarah Ellis: So, that is all the pieces for this week.  We hope you are having fun with the marginally new format for the Squiggly Careers podcast.  As a reminder, on Tuesdays, we all the time borrow brilliance from someplace, somebody, or immediately, an object. 

Helen Tupper: One thing. 

Sarah Ellis: However we’re nonetheless making an attempt to make them actually helpful.  So, tell us if we’re delivering on that promise for you.  After which, on a Thursday, you may take heed to the Squiggly Shortcuts.  So, these are five-minute episodes on a really particular subject.  They’re all new.  They’re in all probability matters we’ve lined prior to now, however we have lined them for half an hour, like, “Tips on how to get a pay rise”.  I simply recorded one yesterday on pay rises, however in 5 minutes.  Should you do three issues that can assist you with getting a pay rise, what are they?  What would you do?  So, if that one feels helpful for you, possibly go and take a look at that one.  So, we launch these each Thursday.  So, hopefully you are getting mixture of curiosity and exploring and getting smarter to your Squiggly Profession, after which being extremely sensible on the Thursday. 

Helen Tupper: And we’ve a again catalogue of over 500 episodes, so you’ll find these on amazingif.com.  And in the event you join Squiggly Careers in Motion, we’ll ship you all of the hyperlinks you have to study every week to your inbox.  So, the small print for which might be within the present notes. 

Sarah Ellis: However that is all the pieces for this week.  Thanks as all the time for listening, for reviewing, ranking, subscribing.  That every one makes an enormous distinction to our potential to do what we do, so thanks for that.  And we’ll be again with you once more subsequent week.  Bye for now. 

Helen Tupper: Bye, everybody.   

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