Headquarters: United States
URL: https://teaching.com
Common Info
Division – Membership
Reporting to – Membership Director
Begin Date – Rapid
Wage – US$50,000 – US$55,000/annual
Teaching.com
Teaching.com is on a journey to harness the facility of teaching and activate human potential worldwide. Our mission is to raise the standard {of professional} teaching by offering a complete platform that empowers coaches with best-in-class content material and permits the supply of teaching companies seamlessly and at scale.
ROLE PURPOSE
We’re looking for an enthusiastic and skilled Membership & Neighborhood Supervisor to guide the event and supply of the Teaching.com Membership and On-line Neighborhood. On this pivotal function, you’ll guarantee our membership program constantly exceeds expectations by delivering distinctive instructional companies; enhancing member engagement, growing retention, and driving sustainable development. In case you are proactive, assured, detail-oriented, and have a ardour for supporting skilled growth whereas fostering a way of group, we’d love to listen to from you.
RESPONSIBILITIES
The Membership is centered on delivering high-quality on-line training by way of weekly webinars, group occasions, and a dynamic on-line group. The Membership & Neighborhood Supervisor is chargeable for the efficient supply of those experiences and making certain a constantly high-quality member expertise. This consists of planning, coordinating, and enhancing packages, occasions, and member-facing initiatives to reinforce engagement and worth.
A core a part of the function is possession of Teaching.com’s On-line Neighborhood—shaping the day-to-day expertise, overseeing content material, facilitating significant engagement, and fostering a vibrant, supportive surroundings the place members can join, be taught, and develop.
Key Duties Embody:
Membership Mission Administration:
● Plan and handle membership-related initiatives from conception to completion.
● Develop and keep challenge timelines, making certain deliverables are met inside scope and price range.
● Coordinate with inner groups and exterior stakeholders to streamline challenge execution.
● Monitor and report on challenge progress, addressing dangers and obstacles proactively.
● Schedule conferences, put together agendas, take notes, and share follow-up motion steps with concerned stakeholders.
● Create and implement new processes and workflows as required.
Membership Supply & Expertise:
● Oversee the onboarding course of for brand spanking new members, making certain a clean and welcoming expertise.
● Present responsive and high-quality member customer support; supporting members to make sure a constructive and constant expertise all through their journey.
● Handle the creation and supply of membership assets, instruments, and supplies.
● Guarantee well timed communication and updates to members concerning occasions, advantages, and initiatives.
● Collaborate with the advertising group to drive membership acquisition and retention methods.
● Ship reside classes on Zoom, together with session assist, internet hosting, logistical coordination, scheduling, and content material preparation.
● Handle member communication, together with writing copy, approving designs, creating and scheduling e mail campaigns, monitoring efficiency metrics, and optimizing communications.
● Set up and ship varied on-line occasions, workshops, and networking alternatives all year long, together with the annual Teaching.com Summit.
Neighborhood Administration:
● Oversee the Teaching.com on-line group to foster a vibrant, supportive, and high-value member expertise.
● Develop and handle a group content material calendar, together with dialogue prompts, useful resource sharing, updates, and ongoing engagement actions.
● Actively facilitate member participation by welcoming new members, responding to posts, and inspiring peer-to-peer interplay.
● Monitor group exercise to determine developments, wants, and alternatives to enhance engagement.
● Implement moderation practices to make sure group tips are upheld and a constructive surroundings is maintained.
● Collaborate with cross-functional groups to combine group insights into membership programming, content material growth, and engagement methods.
Group Management:
● Lead and handle Membership Coordinators to successfully execute membership initiatives, together with:
- Volunteer Coordination
- Speaker Administration
- Buyer Assist
KEY COMPETENCIES
● Mission Administration Expertise: No less than 3 years of expertise in digital challenge/program administration in a distant surroundings. Expertise in digital occasions is fascinating however not required.
● Robust Communication: Glorious interpersonal, written, and verbal communication abilities in English, with the power to work with various prospects and stakeholders globally.
● Organizational Expertise & Analytical Considering: Information-driven and meticulous in your group and method to initiatives. You thrive on construction and effectivity.
● Outcomes Pushed: A dynamic self-starter who can work independently, utilizing initiative to attain objectives and discover inventive options.
● Collaboration & Management: Expertise working with cross-functional groups and motivating others to attain objectives.
● Adaptability: Thrives in a fast-paced, high-intensity work surroundings, and proactively manages challenges in distant collaboration.
● Assured in Public Talking: Snug and composed chatting with massive audiences in reside on-line classes, conferences, and occasions.
● Technical Proficiency: Proficiency in Zoom, Google Workspace, Circle, and challenge administration instruments reminiscent of Asana.
● Neighborhood Possession & Engagement Experience: Expertise managing on-line communities with full possession of the member expertise. Capability to foster significant participation, facilitate discussions, keep group requirements, and proactively evolve the group’s construction, tradition, and engagement technique.
● Content material Creation & Curation: Capability to develop, curate, and schedule participating content material that drives interplay and helps member studying and connection.
BENEFITS
● Versatile Work Setting: Distant work with versatile hours (no less than half of your working hours should overlap with Japanese Time/New York time).
● Limitless Paid Time Off: Get pleasure from limitless* PTO to loosen up and recharge (*on the discretion of your Supervisor).
● Skilled Development: Entry to steady studying alternatives and assets.
● Collaborative Tradition: Be a part of a supportive, modern group.
● Business Affect: Contribute to a platform that empowers coaches and promotes skilled growth.
● Aggressive Compensation: A aggressive wage and advantages package deal tailor-made to your experience.
HOW TO APPLY
Please fill out the APPLICATION FORM, following the outlined directions.
In your utility, you’ll:
1. Present fundamental data & reply utility questions.
2. Add your resume/CV.
3. Add a canopy letter (2–3 paragraphs) describing why you need to work with us
and what particularly qualifies you for this place.
4. Submit a brief video.
In case your utility is shortlisted, you may be invited to take part in an interview performed by way of Zoom. Good luck!
To use: https://weworkremotely.com/remote-jobs/coaching-com-membership-community-manager
