That is half venting and half searching for recommendation
I work as a gas heart clerk for a *well-known grocery retailer chain*
I both work the opening shift or the closing shift
The gas heart is open from 6 a.m. to 10 p.m. 7 days every week
For the opening shift the gas heart clerk has to restock the merchandisers 7 days every week
There are 4 attain in merchandisers
Sadly, retailer administration on the grocery retailer that’s “connected to” the gas heart doesn’t present a educated and licensed worker to cowl for the gas heart clerk when they’re away from the gas heart amassing the merchandise from inside the shop
So, the gas heart has to do this on their very own, which suggests the attain in merchandisers are saved locked up
However the gas pumps are open for self serve solely, and an indication is posted on the window stating why it’s closed
The entrance finish supervisor of the grocery retailer that the gas heart is connected to has advised me that prospects are asking him if the gas heart is closed because the attain in merchandisers are locked up whereas I’m amassing the merchandise.
He requested me previously “what ought to I inform them?”
I might suppose he would know what to inform the purchasers.
After I work the closing shift, I normally go on break between 7:45 p.m. and eight:15 p.m.
I lock up the merchandisers, and once I return from break, I hold them closed for the next causes… 1) not many purchasers purchase product after 8 p.m., 2) it’s one much less factor to do earlier than starting my closing duties, and three) once I left them open previously, I neglect to shut them till the final minute earlier than starting my closing duties, which leaves me scrambling to finish every thing earlier than clocking out at 10 p.m.
Prospects have requested me if the gas heart is closed because the merchandisers are closed.
This occurs when I’m working outdoors, and the gas pumps are open.
If I say sure, the purchasers say “however these *the merchandisers* are closed.”
So, I ask them in the event that they want something from considered one of them, and so they say no
That is complicated to me, and irritating to me once I say sure, however then the client questions me.
What’s a greater strategy to deal with this example?
