Headquarters: Finland
URL: https://nordhealth.com
EasyPractice is the flagship product for the remedy unit in Nordhealth, that allows clinicians and therapists to deal with administrative work. We’re rising steadily and have greater than 40.000+ customers on our platform. Our software program ecosystem touches 2M+ individuals worldwide. So, if you wish to be a part of an agile staff that’s obsessed with fixing issues and changing into higher professionals within the course of, we’d have one thing for you!
Concerning the position
We’re right here to create nice healthcare merchandise. That’s at our very core, however it’s the individuals who make firms nice, not the opposite method round. We spend extra time with our co-workers than anybody else in our lives. Being a part of an distinctive staff will not be solely necessary in your private mindfulness however key in your skilled development.
As a Technical Help Developer at Nordhealth and EasyPractice, you’ll play an important position in making certain clean operations for our clients by resolving advanced technical points escalated from the first line help staff. Your foremost duty can be to deal with tickets, troubleshoot points, and keep our system, which primarily entails working with Laravel and Vue.js.
This position is good for somebody who thrives on problem-solving, enjoys a mixture of technical challenges, and has a customer-first mindset.
Your key obligations embody:
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Effectively troubleshoot and resolve technical points reported by means of our help system.
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Examine, debug, and supply fixes for bugs in our Laravel and Vue.js-based purposes.
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Collaborate with the first line help and product groups to make sure well timed decision of tickets and efficient communication with end-users.
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Perceive and prioritize tickets whereas contemplating enterprise and consumer base wants.
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Keep and optimize current code to boost efficiency, scalability, and reliability.
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Doc technical options and contribute to constructing a information base for recurring points.
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Collaborate with the event staff to escalate and resolve extra advanced points when mandatory.
Our Tech Stack
We’re enormous followers of Laravel framework and the totally different instruments of their ecosystem and our tech stack displays that. Our present applied sciences embody:
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Laravel 10.x
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AWS providers
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Vue.js 2.x/3.x
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MySQL 8
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Bootstrap and TailwindCSS
We’re constantly evolving our tech stack to fulfill our customers’ wants and we all the time welcome new concepts.
What is going to provide help to to achieve success on this position?
Ideally, you’ve gotten already gained some expertise from working in a quick rising, international SaaS firm. As well as, our humble wishlist contains:
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A powerful background in Laravel Framework, PHP, and Vue.js.
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Expertise troubleshooting technical points in a customer-facing position.
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Stable information of database administration (MySQL, PostgreSQL, and many others.).
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Means to navigate distant server administration.
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Glorious problem-solving expertise and the power to work independently in a distant setting.
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Distinctive communication expertise, enabling you to translate technical options into customer-friendly language.
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Being a staff participant.
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A proactive perspective and a ardour for steady studying and enchancment.
Bonus factors for expertise in:
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DevOps practices, Docker, CI/CD pipelines, or automated testing.
What’s in it for you?
At Nordhealth, we do issues a little bit bit in a different way. We worth steady enchancment, various groups and autonomy which drive our collaboration. Our international healthcare area is quickly creating and we’re in search of colleagues who take pleasure in working in this kind of setting.
At EasyPractice, we’re in an thrilling progress part, and becoming a member of us now means you may make a tangible influence on our success.
Right here’s what you possibly can look ahead to:
- A pleasant and supportive staff setting.
- Freedom to work from wherever in Europe.
- Versatile working hours to keep up your splendid work-life stability.
- Annual firm meet-ups to attach with colleagues in particular person.
- ️A remote-friendly tradition with staff members from all over the world.
- Employment contract or B2B settlement, relying on location.
Should you relish the thought of working in a fast-growing, worldwide setting, and also you’re obsessed with contributing to a pleasant and collaborative tradition, then this could possibly be the right job for you. Be part of us and be a part of our ongoing success story. Apply now! We’ll fill the place as quickly as we discover the suitable particular person.
To use: https://weworkremotely.com/remote-jobs/nordhealth-technical-support-developer
