Headquarters: Atlanta, Georgia
URL: https://www.nogigiddy.com/
NoGigiddy is looking for a proactive and customer-focused Entry-Degree Account Supervisor to hitch our distant staff. On this function, you’ll construct and keep relationships with our purchasers, guaranteeing their wants are met and offering distinctive service. This place is ideal for somebody keen to begin their profession in account administration and customer support. No faculty diploma is required, however sturdy communication abilities and a ardour for serving to purchasers are important.
Key Duties:
- Consumer Relationship Administration: Construct and keep sturdy relationships with purchasers, understanding their wants and guaranteeing their satisfaction.
- Communication: Act as the principle level of contact for purchasers, addressing their inquiries, issues, and requests promptly and successfully.
- Account Coordination: Help in coordinating consumer accounts, together with organising new accounts, managing renewals, and guaranteeing all consumer data is updated.
- Downside Fixing: Establish and resolve consumer points proactively, guaranteeing a optimistic consumer expertise.
- Reporting: Put together and ship common reviews on account efficiency, consumer suggestions, and repair enhancements.
- Collaboration: Work carefully with inside groups, together with gross sales, advertising and marketing, and buyer assist, to make sure consumer wants are met.
- Consumer Onboarding: Help in onboarding new purchasers, offering them with the mandatory sources and data to get began.
- Suggestions Assortment: Collect and relay consumer suggestions to enhance our companies and consumer expertise.
Abilities and {Qualifications}:
- Communication Abilities: Distinctive verbal and written communication abilities.
- Buyer Service Abilities: Robust means to grasp and meet consumer wants.
- Organizational Abilities: Capability to handle a number of duties and prioritize successfully.
- Interpersonal Abilities: Robust means to construct and keep relationships with purchasers and staff members.
- Downside-Fixing: Capability to handle and resolve consumer points successfully.
- Time Administration: Robust means to handle time and meet deadlines.
- Technical Abilities: Primary proficiency with Microsoft Workplace Suite (Phrase, Excel, Outlook) and CRM software program.
Most well-liked Expertise:
- Expertise in customer support, gross sales, or a associated discipline is a plus however not required.
- Familiarity with CRM software program and account administration instruments is a plus.
- Earlier expertise with gig economic system platforms or staffing apps is a plus.
Training:
- Highschool diploma or equal.
- Related certifications or coursework in customer support, gross sales, or account administration are useful however not required.
Working Circumstances:
- Distant Work: The function is distant, permitting for flexibility in work location.
- Collaboration: Common digital conferences and communications with the gross sales and assist groups.
- Instruments: Use of varied communication and collaboration instruments, reminiscent of e mail, video conferencing, and CRM software program.
Wage Vary:
- $20 to $27 per hour, relying on expertise and {qualifications}.
In case you are organized, detail-oriented, and keen about offering wonderful service to purchasers, we’d love to listen to from you! Apply now to hitch NoGigiddy and make a distinction within the gig economic system.
To use: https://weworkremotely.com/remote-jobs/nogigiddy-entry-level-account-manager-3
