Headquarters: Distant
URL: https://jocelynkellyreid.com/
Enterprise Operations & Advertising Assist Companion
ROLE
Enterprise Operations & Advertising Assist Companion for a artistic, evolving On-line Schooling/Teaching Firm – Jocelyn Kelly Reid LLC
Location: Distant
Kind: Half-time (20 hours per week)
Begin Date: Instantly
We’re in search of a part-time help companion (20 hours per week) with the chance to broaden into extra hours over time. This place is contracted and totally distant.
Be aware: Candidates should not have their very own teaching enterprise or need to have one. This position can also be not a match for somebody who doesn’t see their long-term profession within the help, behind-the-scenes enterprise realm.
THE VIBE:
You’re hyper-organized, love techniques and automations, day by day problem-solving, and are keen about buyer relationships. Written communication comes naturally to you. You are pushed, have an obsessive eye for element, and take satisfaction in your work being executed not solely on time however with excellence. You genuinely have a premium normal for supply in your work and can do what it takes to ship nothing much less.
You’ll work intently with Jocelyn as her right-hand companion. You’ll totally personal day-to-day operations inside the enterprise, buyer help, and lead in optimizing and working processes, in addition to supporting content material efficiencies, planning, and execution that stabilize and scale the enterprise.
This job is a mixture of doing and overseeing, so you need to love implementation in addition to holding the larger image to make sure all the pieces is working easily.
You have to be reliable, simple to achieve, well timed to reply, thrive off working remotely, and perceive that precedence enterprise duties should all the time get executed Mon – Fri all through the total calendar 12 months (aside from US holidays).
This can be a artistic, evolving atmosphere that additionally thrives on stable construction and techniques to carry the creativity. You have to carry calm, grounded construction, adapt simply to alter, and anchor the enterprise because it grows. Similar-day duties will come up usually, so flexibility with out creating chaos is essential. We’re searching for somebody who demonstrates robust organizational management with a collaborative, supportive vitality — construction with out rigidity.
WHO YOU ARE:
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Extremely analytical — you’re an A-player, even in a help position you are taking initiative and aren’t shy.
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You course of rapidly and don’t get thrown off by challenges.
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Tech-savvy — you’ll totally function and run the again finish of the corporate.
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Emotionally clever, capable of reply neutrally, and comfy interacting with shoppers professionally.
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Stable communication expertise. Clear, environment friendly, and direct with Jocelyn; heat {and professional} with shoppers whereas additionally figuring out find out how to respectfully maintain boundaries.
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Self-led and assured in making choices; robust problem-solving expertise, bringing proactive options.
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Anchors Jocelyn’s artistic sparks and interprets them into structured, actionable plans.
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You thrive on techniques, element, and process-building — turning artistic circulation into elegant, repeatable buildings.
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Revolutionary and expansive mindset; you see alternatives and options the place others see challenges.
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Consideration to element and organizational excellence come naturally.
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Accessible 10am-6pm ET with occasional night availability (approx. 3x/month).
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Sturdy with content material repurposing and refinement — making certain Jocelyn’s voice stays the artistic supply.
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Well being, mindset, and private progress are essential to you, and also you carry a grounded, solutions-oriented strategy to dwell.
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You present up with a “how can I serve?” vitality — your focus is on contributing worth, bringing stability, and amplifying the imaginative and prescient, figuring out that in giving your greatest, you develop and thrive too.
KEY RESPONSIBILITIES:
ADMIN
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Oversee that every one administrative requests and recurring duties are accomplished in a well timed vogue.
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Oversee day-to-day operations and mission workflows.
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Scheduling help for program calls, 1:1 shoppers, podcast interviews, and so on.
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Importing and lightweight enhancing of movies.
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Course help on Study Plus — setup, edits, and importing new content material.
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Detailed month-to-month income reporting.
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Every day mission administration on ClickUp and sustaining/updating SOPs.
MARKETING
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Optimize and oversee launch processes, checklists, and guarantee all duties are executed.
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Add feedback from trainings in addition to video clips to story templates for Jocelyn to publish whereas packages are dwell.
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Web site edits and updates.
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E-mail help — creating/updating automations, implementing funnels, and scheduling program emails.
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Advertisements group help — monitoring, creating marketing campaign artwork in Canva or reels, and dealing with day by day requests.
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Repurpose Jocelyn’s present content material throughout a number of platforms (IG, FB, Weblog, YouTube), making certain her voice stays the artistic supply.
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Create and oversee an in depth content material calendar for each evergreen and launch content material.
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Assess analytics to optimize gross sales pages, checkout pages, and funnels.
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Evaluation Google Analytics for advertising and marketing optimization insights.
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Create high-end social media Canva layouts aligned with model requirements.
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Keep search engine marketing throughout platforms.
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Create visually aligned presentation layouts for Jocelyn’s instructing in packages.
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Oversee YouTube channel administration and advise on greatest practices.
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Keep and set up the content material financial institution in ClickUp weekly.
CLIENT SUPPORT
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Average and handle communities inside Fb teams for packages and Jocelyn’s free group.
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Handle assistant e mail inbox with a 24-hour response time throughout enterprise hours.
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Handle and help Fb account messaging Mon-Fri, making certain consumer responses inside 24 hours.
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Deal with day by day consumer admin/help (program entry, funds, member questions, and so on).
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Create personalized fee hyperlinks as wanted.
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Oversee consumer funds and handle failed funds.
TOOLS/APPS — Expertise with:
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Klaviyo, ShowIt, Microsoft Readability, Google Analytics, Fb Advertisements Supervisor, Thrivecart, LearnPlus, Google Suite, ClickUp, Vimeo, YouTube, Zoom, Canva, Telegram, Typeform, Loom, Zapier, ChatGPT, ManyChat, Deadline Funnel, Authorize.web, Hiya Audio, 1Password, Riverside.fm, AnyTrack, Add Occasion, Mail Timers, Meta Enterprise Suite, UseProof.
ABOUT US:
Jocelyn Kelly Reid, LLC is residence of the Relaxed Tens of millions Motion — the place enterprise, wealth, and female vitality thrive in concord. Based by Jocelyn Kelly Reid, Female Enterprise Strategist + Wealth Activator, our firm guides ladies to scale their earnings, embody their energy, and construct companies that really feel wildly worthwhile and soul-nourishing.
We’re a high-touch, high-heart firm rooted in authenticity, integrity, boldness, and repair. Should you’re impressed by significant affect, expansive progress, unapologetic female management, and need to make a large contribution on this realm, you’ll really feel proper at residence right here.
Should you consider your self to be a powerful match for this place please full the applying HERE and we will likely be in contact do you have to be an excellent match.
