Headquarters: Denmark
URL: https://www.interaction-design.org/about/careers
Think about waking up every day excited for work, understanding your phrases, assist, and concepts assist form the futures of design learners throughout the globe. When you‘re a passionate communicator who thrives in each structured programs and inventive writing and who’s interested in how nice design improves lives, then we’ve an exhilarating alternative for you on the IxDF (Interplay Design Basis)!
We‘re now searching for an Admin and Help Specialist who‘s additionally able to develop: somebody who will begin by supporting our members by way of written communication and inside operations, and who will step by step step into the world of design content material and course creation.
Be a part of us, and also you gained‘t simply be altering jobs—you‘ll be elevating your profession on a worldwide scale. At IxDF, we‘re not only a firm; we‘re a motion devoted to creating high-quality design schooling accessible to everybody, in every single place.
With staff members and learners from over 100 international locations, your function at IxDF may have a worldwide influence. From participating with numerous cultures to contributing to a platform that reaches hundreds of thousands, your day by day actions might be something however peculiar.
Your home within the IxDF Universe
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Collaborate with our Editorial Crew on quite a lot of writing and editorial ad-hoc tasks associated to design.
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Correspond day by day with members and potential learners throughout a number of channels—electronic mail, chat, and social media—offering fast, correct responses to their questions. You‘ll troubleshoot points, supply steering, and guarantee a seamless consumer expertise.
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After just a few months, we‘ll show you how to upskill so you may assist create world-class academic supplies and undertake a design mindset—within the type of extremely participating articles, design templates, portfolio actions, movies, and far more. This can will let you take part within the editorial processes and transition into the editorial staff so you may create programs for tens of 1000’s of learners worldwide.
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Keep and enhance documentation by guaranteeing that our information assets are up-to-date, simple to entry, and supply worth to each our inside groups and learners. Your work will straight contribute to serving to others succeed.
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Form inside processes that straight influence engagement and key efficiency indicators (KPIs). You‘ll analyze workflows and advocate enhancements to assist us present even higher providers for our members.
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Replace our inside information base and contribute to department-wide initiatives targeted on information sharing. You‘ll make sure that essential insights and greatest practices are simply accessible to all, driving steady enchancment.
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Talk and collaborate successfully with different groups to relay buyer wants and insights. By sharing worthwhile suggestions, you‘ll assist us maximize retention, enhance member satisfaction, and drive development.
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Embody our values as you’re typically the primary level of contact for our neighborhood. You‘ll play a key function in welcoming and supporting members, serving to our basis develop and strengthen by way of significant interactions.
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Take full accountability in your duties, managing your obligations with independence and self-discipline. You‘ll persistently ship high-quality outcomes, meet deadlines, and preserve focus whereas balancing a number of priorities with minimal supervision.
Do You Share the Imaginative and prescient of IxDF?
Individuals don‘t simply purchase our programs; they put money into a greater model of themselves and a life they really love. That‘s why each sentence we write, from a assist message to a course description, should do extra than simply inform. It should replicate what we imagine in as a model, and converse to the center of our learners.
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Present the dream end result: Assist folks think about a way forward for inventive, significant work, freedom, achievement, flexibility, and influence by way of nice design.
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Strengthen perception in success: Construct confidence by way of actual tales and sensible examples. Individuals ought to really feel, “In the event that they did it, I can too.”
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Overcome limitations: Write in a approach that‘s easy, human, and motivating. No jargon. No overwhelm. Join and prepared the ground.
Your writing gained‘t simply clarify, it is going to encourage, energize, and assist. Whether or not it‘s a member assist electronic mail, a assist article, or a bit of academic content material or a video, your phrases will give our members readability and confidence in our IxDF model.
About You
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You‘re an professional wordsmith with an eagle eye for the tiniest particulars and a eager ear for circulation.
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You’re fluent in written and spoken English with nice writing abilities, excellent grammar, and an appreciation for the facility of tone, brevity, and microcopy.
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You‘re genuinely interested in design and UX (consumer expertise) design, the way it applies throughout industries, and also you‘re motivated to find out how nice design shapes experiences and solves issues.
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You see writing, communication, psychology, and design as linked abilities, and also you‘re excited to develop into somebody who creates not solely phrases, but additionally significant studying experiences for a worldwide viewers.
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You thrive in a fast-paced surroundings the place you deal with ad-hoc tasks of various complexities with ease and enthusiasm.
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Consideration to element and thoroughness come naturally to you. You take pleasure in guaranteeing that each job is accomplished with care and precision.
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You relish fixing issues—particularly those that haven‘t even been observed but. Assembly particular wants of various folks brings you satisfaction, and also you take pleasure in proactively addressing challenges earlier than they come up.
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You are taking full possession of duties, understanding what it means to see one thing by way of to completion and ship high-quality outcomes.
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Resilience is considered one of your strengths, and when issues go off-track, you bounce again shortly, providing worthwhile options to maneuver ahead.
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You’re extremely self-disciplined, thriving in a flat hierarchy the place you benefit from the freedom and minimal supervision that comes with it.
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You’re primarily based inside the EMEA time zone, making it simple to collaborate with our world staff.
Bonus Factors
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You have a real curiosity about design and UX and are enthusiastic about the way it can enhance the standard of life for folks all over the world.
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You may have your personal weblog or a social media web page the place you create and share articles or different type of unique content material.
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You‘ve taught college students in lecture rooms or workshops, otherwise you‘ve created academic curriculum.
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You’re keen on making complicated ideas accessible, and also you take pleasure in educating or explaining concepts in a approach that‘s participating and straightforward to grasp.
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You may have an distinctive expertise for creating construction, and you are taking satisfaction in organizing processes and duties in a approach that‘s environment friendly and clear.
What We Can Supply
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A extremely valued function: Many organizations undervalue admin and assist workers, however at IxDF you‘ll be part of considered one of our most valued and cherished groups, and after a few months transfer into our equally valued editorial staff that produces our core content material. Your contributions might be acknowledged as important to our success. You‘ll get to know our pricey customers deeply, beginning with day by day communication with our members and people contemplating changing into members.
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Alternatives for development and influence: At IxDF, you‘ll have room to develop professionally whereas making an actual distinction. You‘ll contribute to tasks that straight influence our world neighborhood, including worth to the academic expertise of hundreds of thousands of learners.
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A World, Objective-Pushed Crew – Work alongside passionate professionals from everywhere in the world, united by a standard mission.
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Engagement with a thriving world neighborhood – You‘ll have the chance to assist and work together with our native teams, academic companions, and neighborhood initiatives. Whether or not it‘s serving to arrange IxDF Native Teams, facilitating partnerships with academic establishments, or participating with our vibrant design neighborhood, your work will contribute to a stronger, extra linked world community of UX design professionals and learners.
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A full-time place, inside a totally distant group. Day by day video-based collaboration together with your colleagues from elsewhere on the planet, and also you‘ll get to fulfill up on staff journeys yearly.
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A piece tradition with no fluffy titles, political agendas and company drama. Your colleagues worth your heat character, your sturdy work ethic, and the outcomes you ship. Junior or senior, in the event you embody old-school virtues of all the time striving to ship outcomes, study and turn into higher on daily basis, you‘ll thrive on the IxDF.
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A day by day mission to assist influence, empower, and enrich the lives of hundreds of thousands of individuals by creating reasonably priced high-end design schooling for everybody throughout the planet. It‘ll be yours too.
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An organization the place the gap between concept and execution is minimal. We‘re a extremely agile group with zero forms or company politics – and with distinctive order and effectivity.
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An organization tradition the place ardour meets excessive efficiency and excellence. To assist us enhance the world (and your self within the course of), you‘ll want grit, sturdy work ethic, long-term pondering, and self-discipline.
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We thrive as a result of we’ve a hands-on angle and a bias in direction of motion versus fluff-filled, unrealistic methods. You‘ll want crisp execution abilities your self and the flexibility to impress your colleagues with concrete outcomes, similar to they‘ll impress you.
The best way to Study Extra and Apply
To submit your software in addition to study extra about our Work Tradition and Values, please go to https://www.interaction-design.org/about/careers
Please apply as quickly as you may—we‘re agency believers of “the earlier, the higher” and we‘re wanting ahead to working with you!
