Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)
Constructive is a number one social affect technique and design agency that helps advance social, environmental, and financial justice. We’re a close-knit, dedicated crew of consultants and advocates who associate with formidable organizations to make the world a extra honest, equitable, and sustainable place. Constructive’s tradition is constructed on values which can be the core of who we’re—deeply held beliefs concerning the significance of integrity, empathy, accountability, belief, teamwork, and respect that add objective to our lives and may be seen and felt in all the things we do. Should you’d prefer to get a really feel for our tradition, learn our firm values right here.
We’re in search of a extremely motivated and skilled Lead Mission Supervisor to affix our crew. As a Lead Mission Supervisor, you’ll play a pivotal function in making certain the profitable execution of our tasks from inception to completion. You’ll be liable for managing massive, excessive complexity tasks (challenge timelines, budgets, and assets) whereas sustaining clear communication with shoppers and the interior design crew. Additionally, you will oversee the Mission Administration crew, offering consultative help to the crew and their tasks, together with administration of cross-functional stakeholder teams, coaching, and driving enhancements to the general Mission Administration apply. This place experiences to the Director of Operations.
Staff Management: Inspire and information the challenge administration crew to make sure profitable supply of digital tasks, work with our Director of Operations to set efficiency metrics and observe progress, present the crew with suggestions, mentorship and training in addition to figuring out coaching alternatives that align with firm objectives and budgets. Moreover, you’ll collaborate with the Director of Operations to create a user-friendly useful resource forecasting course of, and take part within the recruitment and coaching of future PM hires.
Mission Administration & Oversight: You’ll handle 3-4 complicated digital tasks concurrently, overseeing the complete challenge lifecycle from planning to post-launch. This consists of defining challenge scopes, growing detailed challenge plans with self-discipline leads and challenge crew members, and making certain that tasks are delivered on time and inside funds. You’ll be anticipated to proactively maintain the crew apprised of remaining funds inside scope—checking in all through to see how progress is aligned with obtainable funds and by creating weekly challenge funds summaries. Additionally, you will lead retrospectives on the finish of every challenge part, capturing learnings, and dealing with Administrators and management to assist implement apply enhancements.
Danger Administration and Drawback Fixing: Establish potential challenge dangers and develop mitigation methods. This consists of managing adjustments in challenge scope and addressing any points that come up in the course of the challenge lifecycle. Additionally, you will be liable for making certain challenge well being—financially, to agreed upon scope, and from a consumer expertise perspective, elevating issues to applicable Administrators and Govt Director as wanted.
Shopper Administration: Act as the first level of contact for shoppers, managing consumer conferences, offering observe ups and updates, and making certain consumer satisfaction. You’ll be charged with constructing wholesome, collaborative, and long-term relationships with shoppers on tasks you handle, working with our Shopper Companies Result in discover new alternatives for deeper areas of partnership and worth which can be aligned with shoppers’ unmet wants and Constructive’s areas of experience. Additionally, you will be liable for elevating any consumer or challenge points to our Shopper Companies Lead and work with them to resolve any conflicts which will come up.
High quality Assurance: Take part in high quality assurance by reviewing all deliverables, making certain tasks ship on agreed-upon scope, and are as much as studio requirements and affordable consumer expectations.
Change Administration: Design and implement change methods that maximize adoption and decrease resistance, integrating these methods into total challenge plans. You’ll have interaction with Administrators and self-discipline results in talk the advantages of adjustments, present obligatory help, and guarantee alignment with challenge and firm objectives. Moreover, you’ll establish potential dangers related to adjustments, develop mitigation methods, and repeatedly monitor the change course of, making changes as wanted to make sure a easy transition and profitable challenge outcomes.
Expertise:
- 3-5+ years managing medium to massive scale technical/digital tasks, ideally in an company setting
- 2+ years working with a administration or management crew to implement and handle change
- 1+ years managing a crew of challenge managers
- Expertise with dash planning and agile methodology an asset
- Mission Administration Certification a plus!
Laborious Abilities:
- Technical expertise: Superior information of software program growth and system structure. A powerful understanding of the design course of, in addition to digital applied sciences and platforms, together with: Analysis and discovery, technique, UX, visible design, WordPress, Drupal, and many others.
- Planning & Group: Create and execute on challenge plans and schedules with a excessive diploma of success. Distinctive organizational expertise.
- Danger Administration: Capacity to establish, assess and mitigate challenge dangers, and develop contingency plans.
- Instruments: Superior information of Asana, Harvest, Harvest Forecast, Google Suite (Google Sheets)
- Robust written and verbal communication expertise.
- Resourceful drawback Fixing: Capacity to independently resolve 75% of points with out involving management.
Comfortable Abilities:
- Change Administration: Capacity to efficiently introduce course of and practice-level adjustments and acquire buy-in from management, administrators, and employees.
- Collaboration: Capacity to work nicely with challenge groups in addition to self-discipline administrators.
- Communication: Glorious communication expertise together with the flexibility to clarify complicated ideas merely, pay attention actively, and foster collaboration.
- Adaptability: Be open to new concepts, constructive criticism and altering challenge wants.
- Empathy: Capacity to foster deep connections with the crew, improve communication, resolve conflicts and construct resilience.
- Holistic perspective: Can see the massive image and the small particulars concurrently.
- Accountable with a problem-solving mindset: you are taking accountability on your actions and current methods to make enhancements.
We do our greatest to ensure everybody at Constructive is taken care of with an amazing mixture of wage, advantages and perks, alternatives for skilled progress, and a wholesome dose of break day. We count on this place to have a base wage between $95,000 – $105,000 primarily based on expertise and value-added expertise. As well as, we provide revenue sharing, bonuses, and strong PTO, and nice firm advantages:
- Well being Insurance coverage: Medical, Dental, and Imaginative and prescient
- Outlined Annual Revenue Sharing Plan
- 401K With As much as 4% Firm Match
- Discretionary Efficiency-based Bonuses
- 3 Weeks Paid Trip
- Paid Vacation Break (Christmas Eve via New Years)
- Paid 1/2-day Summer season Fridays (Approx 16/12 months)
- Open Wellness Days
- Stipends for Skilled Improvement, Dwelling Workplace, and Co-working Area
- New Shopper Bonuses (3% of First 12 Months of New Work You Proactively Deliver In)
- Month-to-month Digital Completely satisfied Hours & Video games
- A Tremendous-Aligned Staff That Loves Exhibiting Up for Every Different
- Feeling Nice About Your Work Making the World a Higher Place
We consider strongly that range is certainly one of our best strengths—that the extra views we convey to the combo, the higher we’re as individuals and the higher associate we’re for our shoppers. So, in contemplating if Constructive is an efficient match for you, know that every one we care about is that you simply’re certified to do the job, share most or all of our values, and wish to be right here. These are the issues we’ll be evaluating for each applicant—and for those who meet these and add to our range, all the higher.
If we really feel like there’s a superb match, we’ll attain out to you to begin the interview course of. Right here’s what it’ll seem like:
- Expertise Interview (~half-hour)
- Focussed Interview (45 minutes – 1 hour)
- Last dialog and questions (30-45 minutes)
- Reference Interviews
