Argano: D365 F&SCM Finance Senior Advisor – Shopper Companies

A Senior D365F&SCM Finance Advisor – Shopper Companies at Argano is an skilled skilled who supplies skilled recommendation and evaluation of their subject of proficiency. They’re concerned instantly with purchasers and administration of consumer points and initiatives associated to their subject of proficiency. They’re answerable for delivering high quality work independently. They supply skilled recommendation, steering, and options associated to expertise and knowledge programs. They show logic in deciding on strategies and strategies for acquiring options for purchasers primarily based upon their expertise and finest practices to attain consumer’s enterprise goals extra effectively and successfully.  They escalate considerations and points to senior management as required.

RESPONSIBILITIES:

Course of Adherence:

• Maintain tickets up to date and cling to SLAs
• Comply with outlined processes and procedures
• Keep correct timesheets and submit as per outlined insurance policies

Service Supply:

• Handle Managed Companies instances and initiatives
• Keep complete documentation of case standing, initiatives, resolution designs, configurations, and any modifications made.
• Assist in undertaking planning, execution, and administration by performing duties akin to knowledge assortment, and progress monitoring.
• Collaborate with purchasers to know their enterprise goals, challenges, and expertise necessities. Conduct thorough assessments to establish areas the place expertise can drive enhancements and efficiencies.
• Take part in consumer conferences and contribute to discussions.
• Handle consumer instances and initiatives, together with common communication and standing updates.
• Design, develop and execute options that align with the consumer’s wants and goals. 
• Analyze trade traits and supply strategic insights to purchasers. Keep updated with rising traits, instruments, and applied sciences, and suggest their integration into consumer initiatives or instances when relevant.
• Put together and supply detailed estimates on options and modifications for consumer initiatives, searching for consumer approvals, and monitor finances to actuals on these initiatives.
• Constantly monitor the efficiency of carried out options to establish areas for enchancment or optimization. Present suggestions for updates, upgrades, or modifications as wanted.

Shopper Satisfaction:

• Keep professionalism in Shopper engagements
• Search and obtain suggestions
• Reply to purchasers in a well timed method, adhering to contracted SLAs

Collaboration and Teamwork:

• Put together clear and conscience reviews, shows and documentation to speak findings and suggestions to purchasers
• Share learnings and data to workforce members and purchasers

MINIMUM AND/OR PREFERRED QUALIFICATIONS:

EDUCATION: 

• Bachelor’s diploma in a related subject akin to Enterprise Administration, Economics, Finance, Engineering, and so forth. most well-liked.

EXPERIENCE:

• Superior English communication abilities.
• 2-5 years of D365F&SCM Finance implementation expertise. 
• Good understanding of Managed/ Shopper Companies.
• Earlier expertise working in IT/consulting firms most well-liked.

CERTIFICATES, LICENSES, REGISTRATIONS:

MB-310 Microsoft Dynamics 365 Finance Certification

SKILL REQUIREMENTS:

• Communication: Clear communication, each written and verbal, for collaborating with workforce members and conveying findings to purchasers. Proficient in English
• Methods: Familiarity with completely different working programs and software program purposes.
• Analytical Abilities: Analytical abilities to collect and interpret knowledge, establish traits, and draw significant insights.
• Data: Familiarity with completely different working programs and software program purposes.
• Strategic Pondering: Senior Consultants ought to have a strategic mindset and the power to develop and execute undertaking methods. Understanding of enterprise processes and the way expertise could be aligned with enterprise objectives is vital.
• Shopper Relationship Administration: Constructing and sustaining robust optimistic consumer relationships, figuring out alternatives, understanding consumer wants and successfully speaking with purchasers are very important abilities.
• Drawback-Fixing: Expert at researching and fixing issues and making data-driven choices.
• Presentation Abilities: The flexibility to ship clear and persuasive shows to purchasers and colleagues is essential.
• Adaptability: Willingness to be taught and adapt to new duties and challenges. Flexibility to study completely different industries and consumer wants are vital on this position.
• Teamwork: Typically work in groups, so the power to collaborate and contribute to group efforts is essential.
• Innovation: Contributing progressive concepts and options is vital for addressing complicated challenges.
• Monetary Acumen: Understanding undertaking or initiative budgets, profitability, and monetary implications is vital.