Dive Transient:
- About one-third of organizations have superior to full-scale deployment of agentic synthetic intelligence know-how, up three-fold after two consecutive quarters at 11%, in response to a KPMG examine launched Thursday.
- Fifty-seven p.c of surveyed organizations are piloting brokers, down from 65%, and 10% are exploring the potential of utilizing them, in comparison with 25% final quarter, the Huge 4 accounting agency discovered.
- “The info reveals simply how shortly AI brokers are transferring out of pilots and into manufacturing — and that momentum will solely speed up,” Steve Chase, KPMG’s vice chair of AI and digital innovation, mentioned in a press launch. “What makes this second distinctive is that leaders more and more see brokers not simply as a strategy to minimize prices, however as a strategy to rethink progress and create new worth.”
Dive Perception:
The nonetheless nascent know-how continues to pose implementation challenges, KPMG mentioned. The first obstacles to agent deployment embody technical abilities gaps, workforce resistance to alter and system complexity, in response to a report on the findings.
Gartner predicts that greater than 40% of agentic AI initiatives can be canceled by the top of 2027, as a consequence of escalating prices, unclear enterprise worth or insufficient threat controls.
“Most agentic AI initiatives proper now are early stage experiments or proof of ideas which can be principally pushed by hype and are sometimes misapplied,” Anushree Verma, a senior director analyst at Gartner, mentioned in a Wednesday press launch. “This may blind organizations to the actual value and complexity of deploying AI brokers at scale, stalling initiatives from transferring into manufacturing. They should minimize by means of the hype to make cautious, strategic choices about the place and the way they apply this rising know-how.”
Many distributors are contributing to the hype by participating in “agent washing” — the rebranding of current merchandise, resembling AI assistants, robotic course of automation and chatbots, “with out substantial agentic capabilities,” in response to the discharge.
Microsoft, Salesforce, Oracle, SAP and Workday are amongst tech giants that started launching brokers final 12 months, promising the following stage of enterprise automation.
Huge 4 accounting corporations resembling KPMG and Deloitte have shortly jumped on the band wagon as effectively, providing their very own agentic AI options for purchasers.
Among the many enterprises now utilizing agentic AI, many are taking a balanced, strategic strategy, in response to the outcomes of the KPMG survey.
Practically half of leaders (46%) mentioned they have been targeted on effectivity and income progress because it pertains to their AI agent methods, in response to KPMG’s report. In the meantime, chief considerations about information privateness, regulatory points and information high quality are at their highest in three quarters, the report mentioned.
KPMG polled 130 U.S.-based enterprise leaders representing organizations with an annual income of $1 billion or extra.
