Headquarters:
URL: http://sell-morehomes.com
We’re a fast-growing operations consultancy serving to actual property brokers throughout North America purchase extra purchasers utilizing AI, paid advertisements, programs, and leverage. We have helped 60+ brokers construct predictable, scalable companies — and we’re rising quick sufficient that the founder can not personal shopper success alone.
That is the place you are available.
The Function
You will be the primary level of contact for each energetic shopper in this system. Your job is straightforward to say, arduous to do: preserve purchasers getting outcomes, feeling supported, and renewing.
You are not a note-taker. You are not a scheduler. You are the one that sees a shopper’s leads drop earlier than they do, will get on a name earlier than they panic, and coordinates with the group to repair it earlier than it turns into an issue.
What You will Personal
- Onboard new purchasers — kickoff calls, amassing property, setting expectations and KPIs
- Run weekly/bi-weekly check-in calls and proactively overview efficiency dashboards
- Coordinate with media consumers, tech assist, and VAs to maintain campaigns working
- Lead renewal and upsell conversations — you may be accountable for retention, not simply relationships
- Keep SOPs, preserve CRM up to date, and acquire testimonials and case research
Compensation
- Base: $36,000 CAD/yr
- Efficiency bonuses tied to internet retention and upsells influenced
- Goal OTE: $100,000+ as soon as ramped
- Full-time | Distant | EST hours | Versatile schedule
You are the Proper Match If:
You’ve 2+ years in account administration, shopper success, or company operations and you have had actual conversations — the sort the place a shopper is pissed off or contemplating leaving and also you turned it round. You perceive digital advertising properly sufficient to identify when one thing’s off, even in case you’re not the one fixing it. You suppose in programs, you talk proactively, and you do not wait to be informed there’s an issue.
Instruments it is best to know or be able to study quick: Go Excessive Stage, Meta Adverts Supervisor, Zoom.
This Is NOT the Proper Function If:
You want heavy path to handle your day. You are uncomfortable having direct conversations with purchasers. You deal with “shopper success” as admin work. You wait till the final minute to assemble info or flag points.
Tips on how to Apply
Apply right here: https://kind.jotform.com/260504845071251
A brief video utility is required and non-negotiable. In your video, inform us a couple of time a shopper was vulnerable to churning and what you probably did about it. No video = no overview.
