Headquarters: 158 Mill St, Rahway New Jersey, 07065
URL: https://www.leisuremod.com
Place Overview:
As a Stay Chat Buyer Service Consultant, you’ll be the primary level of contact for purchasers looking our on-line retailer. You’ll present real-time assist by way of our web site’s chat platform—answering questions, aiding with orders, resolving points, and delivering an distinctive buyer expertise that displays the LeisureMod model.
This position is 100% distant and splendid for somebody who communicates clearly, sorts rapidly, and enjoys a fast-paced digital setting.
Key Obligations:
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Reply promptly to buyer inquiries through stay chat in an expert and pleasant method
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Help clients with product info, order placement, delivery updates, and return/change assist
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Troubleshoot buyer issues and escalate points when vital
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Preserve correct and arranged chat information inside our CRM system
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Meet high quality and response-time targets
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Present suggestions on recurring buyer points to assist enhance processes
Necessities:
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Earlier expertise in customer support, ideally in a stay chat or e-commerce setting
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Sturdy written communication expertise and wonderful grammar
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Quick and correct typing (30+ WPM most popular)
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Capability to multitask throughout a number of chat home windows
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Dependable web connection and quiet workspace
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Empathy, endurance, and a customer-first mindset
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Capability to work scheduled shifts, together with occasional weekends or holidays
The way to Apply:
Please ship your résumé to:
E mail: sheila@leisuresmod.com
To use: https://weworkremotely.com/remote-jobs/leisuremod-furniture-customer-service-representative
