Headquarters: North Carolina
Your potential has a spot right here with TTEC’s award-winning employment expertise. As a Healthcare Buyer Service Consultant working remotely in North Carolina, you will be part of bringing humanity to enterprise. Our workers have spoken. Our function, workforce, and firm tradition are superb and our Nice Place to Work certification in america says all of it! What You will be Doing Do you have got a ardour for serving to others? Whether or not it is getting solutions for patrons rapidly, consulting on merchandise with compassion or discovering resolutions for his or her points with a smile, you will be the distinction between their buyer expertise being simply common or an distinctive one. Throughout a Typical Day, You will Reply incoming communications from prospects Conduct analysis to offer solutions for patrons to resolve their points What You Convey to the Position 6 months or extra of customer support expertise Integrity to comply with HIPAA tips on sustaining affected person privateness (simply as you’d anticipate if it have been your non-public data being shared) Highschool diploma or equal Pc expertise Excessive velocity web (> 15 mbps) Whereas we advocate a USB wired headset, when you’ve got a headset already, you could possibly use that (aside from Bluetooth headsets) Sensible telephone or one other gadget that runs IOS or Android (iPad and so forth.) to your day by day log-in What You Can Count on Supportive of your profession {and professional} growth An inclusive tradition and group minded group the place giving again is inspired A world workforce of curious lifelong learners guided by our firm values Base wage vary of $16 to $17 per hour plus efficiency bonus alternatives And we’ve got a wholesome advantages bundle based mostly in your place that might embody PTO, tuition reimbursement, well being and wellness incentives. Go to for extra data. A Bit Extra About Your Position We’re dedicated to making sure you have got the abilities and assist to achieve success in your position all through your profession. Out of your first day in coaching, by means of individualized webcam-enabled, engagement and training, on into 1000s of free programs to assist your profession development wherever that will take you. And we all know that you simply deliver with you the one essential ingredient that may’t be taught – a caring and supportive nature that may shine by means of as you assist prospects. Our TTEC group is right here for you as one dynamic, international household. You will report back to Workforce Lead. You will contribute to the success of the client expertise and the general success of the workforce. About TTEC Our enterprise is about making prospects completely satisfied. That is all we do. Since 1982, we have helped corporations construct engaged, happy, worthwhile buyer experiences powered by our mixture of humanity and expertise. On behalf of most of the world’s main iconic and hypergrowth manufacturers, we speak, message, textual content, and video chat with thousands and thousands of shoppers day by day. These distinctive buyer experiences begin with you. TTEC is proud to be an equal alternative employer the place all certified candidates will obtain consideration for employment with out regard to race, shade, faith, intercourse, sexual orientation, gender identification, nationwide origin, incapacity, or standing as a protected veteran. TTEC embraces and is dedicated to constructing a various and inclusive workforce that respects and empowers the cultures and views inside our international groups. We goal to replicate the communities we serve, by not solely delivering superb service and expertise, but in addition humanity. We make it some extent to ensure all our workers really feel valued, belonging, and comfy being their genuine selves at work. As a worldwide firm, we all know range is our energy as a result of it permits us to view issues from completely different vantage factors and so that you can deliver worth to the desk in your individual distinctive manner.
